Products > Test Equipment
Try before you buy?
joeqsmith:
As promised, I updated the Siglent Arb from 33R1B6 to 33R3. It had no effect on the encoder skipping problem.
tautech:
--- Quote from: joeqsmith on December 30, 2022, 02:58:02 am ---No problem. Let me do some research first and then get back with you.
--- End quote ---
And what did you discover ?
joeqsmith:
--- Quote from: tautech on January 03, 2023, 11:47:11 pm ---
--- Quote from: joeqsmith on December 30, 2022, 02:58:02 am ---No problem. Let me do some research first and then get back with you.
--- End quote ---
And what did you discover ?
--- End quote ---
--- Quote --- It had no effect on the encoder skipping problem.
--- End quote ---
tautech:
--- Quote from: joeqsmith on January 04, 2023, 12:44:54 am ---
--- Quote from: tautech on January 03, 2023, 11:47:11 pm ---
--- Quote from: joeqsmith on December 30, 2022, 02:58:02 am ---No problem. Let me do some research first and then get back with you.
--- End quote ---
And what did you discover ?
--- End quote ---
--- Quote --- It had no effect on the encoder skipping problem.
--- End quote ---
--- End quote ---
So we're still on about your encoder abuse instead of using the keypad and not at all about your scope needs. :-//
No one said any upgrade for SDG1000X models has remedied encoder issues so it's not surprising they are unchanged for you. Everyone else I know doesn't have issues with the SDG1000X encoder however you've identified a skip/s which I'm sure is in many brands of equipment.
Send me a PM should you want to discuss some issues in detail.
joeqsmith:
--- Quote from: tautech on January 04, 2023, 02:19:54 am ---
--- Quote from: joeqsmith on January 04, 2023, 12:44:54 am ---
--- Quote from: tautech on January 03, 2023, 11:47:11 pm ---
--- Quote from: joeqsmith on December 30, 2022, 02:58:02 am ---No problem. Let me do some research first and then get back with you.
--- End quote ---
And what did you discover ?
--- End quote ---
--- Quote --- It had no effect on the encoder skipping problem.
--- End quote ---
--- End quote ---
So we're still on about your encoder abuse instead of using the keypad and not at all about your scope needs. :-//
No one said any upgrade for SDG1000X models has remedied encoder issues so it's not surprising they are unchanged for you. Everyone else I know doesn't have issues with the SDG1000X encoder however you've identified a skip/s which I'm sure is in many brands of equipment.
Send me a PM should you want to discuss some issues in detail.
--- End quote ---
--- Quote from: tautech on December 27, 2022, 06:49:11 pm ---
--- Quote from: joeqsmith on December 27, 2022, 02:34:47 pm ---Recently we bought a Siglent Arb where I work to test the waters so to speak. It was less than impressive but we are only talking about a few hundred bucks and did not return it.
For home, I don't expect that level of service and just do my homework for brand new equipment. If I were to buy a new Siglent scope for home, I would have to get a demo unit. After seeing how poorly the Arb worked and not getting any answer on if the problem existed with higher end models, the risk would be too high. Last thing I would want is a scope where I rotate the vertical gain knob in one direction and waveform gets smaller and then bigger. You laugh but after seeing that Arb, I have little confidence in their ability to get the UI right.
--- End quote ---
Joe, there is a new firmware for these AWG's that had been reported to address encoder behaviour.
https://int.siglent.com/upload_file/zip/firmware/Signal_generator/SDG2000X_V2.01.01.37R3_EN.zip
--- End quote ---
If turning the encoder is abuse, sure. No problem though. The tone of your response helps me understand the level of support and helps solidify my lack of confidence in the brand. A good data point.
I like having an encoder as it allows me to make adjustments dynamically but it has to work. I've not seen one count up and down when rotating in a single direction like this Siglent.
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