Products > Test Equipment
Try before you buy?
mtk:
Those large companies like Tektronix, Fluke … are just playing with their customers. The products do not have complete technical documentation, including schematics and firmware. In some cases they are not reparable or the company might require a large amount of money for replacement parts. To speak nothing about the initial purchasing prices. I purchased recently USB oscilloscope Hantek 6074BC – 126 USD, a similar PicoScope 2408B is 1335 USD. 10 times higher price for similar item is really quite a lot.
BillyO:
--- Quote from: mtk on January 05, 2023, 07:14:19 pm ---Those large companies like Tektronix, Fluke … are just playing with their customers.
--- End quote ---
I wouldn't go that far. They just don't care about the hobbyist (us) and are probably not a good partner for us because of that.
--- Quote from: mtk on January 05, 2023, 07:14:19 pm ---The products do not have complete technical documentation, including schematics and firmware.
--- End quote ---
They are not very different from anyone else in this respect. With today's ultra hig level of integration and ultra small sized SMD components, not too many people are equipped to do re-work on these. They still publish schematics for their serviceable equipment of just a few years ago and going back to the 70's in some cases.
--- Quote from: mtk on January 05, 2023, 07:14:19 pm ---I purchased recently USB oscilloscope Hantek 6074BC – 126 USD, a similar PicoScope 2408B is 1335 USD. 10 times higher price for similar item is really quite a lot.
--- End quote ---
I think if you dig you will find the Pico a considerably better scope than the Hantek. I have the Hantek and it's a decent piece of hardware for the price, but the software leaves a little lot to be desired. One good thing about the Hantek is that the front end is good to about 250MHz. If you run just one channel you will get this full BW and the full 1Gs/s sample rate. Get yourself a 250MHz probe and enjoy that undocumented feature. :-+
tautech:
--- Quote from: joeqsmith on January 04, 2023, 06:53:13 pm ---I understand it's considered abuse.
--- End quote ---
This project I helped with a few years back was proper abuse, both for the massive hours we pulled putting it together and of the machinery too.
1000+HP from an abused 20B stock block (a bit of porting and boost excluded) didn't make for a long lasting motor but the new recessed engine plate and billet housings should be more reliable @ 10k RPM and 1500 HP.
It's a NZ class called Pro Import, a sub class of Sport Compact.
bdunham7:
--- Quote from: BillyO on January 05, 2023, 05:59:20 pm ---There is no way on earth I would spend $700 on a meter and not be able to get parts or service for it more than 10 years down the road. 10 years. That's some "lifetime"! I guess if you're a dog it might work. I thought trusted brands like Fluke and such did not need to exaggerate for marketing purposes? Aren't they just so inherently great they can be honest? Why just say it's a 10 year warranty (except when it's a 7 year warranty)?
--- End quote ---
They're quite clear about the terms and they go much further with their product repairability, warranty and life cycle than anyone else I'm aware of. 10 years is the worst-case for warranty and product support. Does any other manufacturer guarantee that, if they even sell parts or provide service at all? Fluke doesn't change product models often and I think the main driver when they do is simply inability to continue sourcing the parts. Should I expect them to stockpile ancient flat-pack ICs in case my 27 needs service?
BillyO:
--- Quote from: bdunham7 on January 05, 2023, 09:36:50 pm ---
--- Quote from: BillyO on January 05, 2023, 05:59:20 pm ---There is no way on earth I would spend $700 on a meter and not be able to get parts or service for it more than 10 years down the road. 10 years. That's some "lifetime"! I guess if you're a dog it might work. I thought trusted brands like Fluke and such did not need to exaggerate for marketing purposes? Aren't they just so inherently great they can be honest? Why just say it's a 10 year warranty (except when it's a 7 year warranty)?
--- End quote ---
They're quite clear about the terms and they go much further with their product repairability, warranty and life cycle than anyone else I'm aware of. 10 years is the worst-case for warranty and product support. Does any other manufacturer guarantee that, if they even sell parts or provide service at all? Fluke doesn't change product models often and I think the main driver when they do is simply inability to continue sourcing the parts. Should I expect them to stockpile ancient flat-pack ICs in case my 27 needs service?
--- End quote ---
I think your missing my point. I'm not asking them to support the product ad infinitum, just tell me their policy. For example, back when I had a part-time job a a motorcycle dealer, Yamaha had an official and public policy that they would continue to provide parts for any motorcycle for 12 years after production stopped. I have no idea what it is now, but there was no "Okay, pay some more money and we'll keep making parts .. but just for, and only if you pay us to inspect your bike first and we like what we see."
So you say they are clear. Then tell me, how long will parts and service be available for the 87V? At east 10 years is not a complete answer, as they offer extended service .. but for how long? When is the line drawn in the sand? So, to me it was/is not clear.
In any case, if they had come back with any reply at all things might have been different. That is my point.
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