The BB60C is provided with a Y cable. The USB3 is for the data and USB2 for power only. Against their advice, I use a powered hub which has dedicated charge ports which I used with some decent cables. I mainly do this because the location of the PC to the bench. Most of the time, it will connect just fine even after the PC has booted. As long as I don't do anything to create a lot of noise in the lab, the mice and BB60C are rock solid once they connect. For the most part and only gives me trouble when I am in a hurry to get something done. I had upgraded Spike in 2020 and the connection problem seemed to have worsened but it's so random, I'm not sure.
When I bought a band new PC just for the BB60C (which is now fairly old), it still would not work. I was doubting it would ever be usable. Dell's USB ports were the problem, so I bought a couple of different USB PCIe cards to try. Both of these proved to be reliable with the BB60C.
I use it with the external GPS which has caused no problems.
Looking on their site:
BB60C Version 8 (6/7/2018)
* Resolves power cycling issues on certain computers.
* Power cycles in all cases where the device is not connected as USB 3.0.
Version 7 is installed... Time for an upgrade....
"
Joe,
What I was referring to is something called Option 10 and it is a return to factory installation or you have to order it like that from factory.
Discussed here:
https://signalhound.com/support/forums/topic/external-power-cable-for-bb60c/That is separate issue from fact that USB3 data is sometimes disconnects with heavy traffic which firmware updates solve.
Unfortunately, unlike you that had V7 of the firmware, I have V6, and for it also says that firmware update is RMA.
Only thing is that it requires involving customs (export for repair) and not very cheap postage and insurance..
Kinda costly and expensive for just firmware update.
So I'm toying with thought to maybe send it in for Power cable conversion and firmware update and maybe calibration....
Option 10 would give me opportunity to power it with something clean, and also allow battery power separate from PC/laptop.
Still, you reminded me of this so I'll contact Support and see what they say..
Best,
SiniĊĦa