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[thread closed]why TestController software can not find my GPP-4323 power supply

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ali_asadzadeh:
Hi,
My GPP-4323 has no Ethernet option, only USB and RS232, I have connected it with USB to my PC, and I can Detect it with a normal terminal program, like bray terminal, But Test Controller software can not detect and find it, what am I doing wrong?

I can detect and send commands to GPP-4323 with a normal termianl program


The load devices tab of Test controller and it's config, (and yes I have disconnected the bray terminal before testing with Test controller software)


If I check scan serial ports, It would only find COM3 which is another Serial port on my PC motherboard and it would not find COM4 which is the actual GPP-4323 port

coromonadalix:
you should have posted in the software thread instead of starting a new thread   ....

ali_asadzadeh:
How can I move it there?

coromonadalix:
ask some moderators

you have a report fuction on the threads ...

tautech:

--- Quote from: ali_asadzadeh on April 16, 2023, 03:24:20 pm ---How can I move it there?

--- End quote ---
You can't.

All things TC are here:
https://www.eevblog.com/forum/testgear/program-that-can-log-from-many-multimeters/

What you can do is Copy/Paste your questions to HKJ into that thread and add a 'thread closed message here and maybe add a link to your TC post should others land here with the same question in years to come.
You can also change/edit the topic name if you please.

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