| Products > Test Equipment |
| Wrong DMM probes? |
| << < (4/13) > >> |
| janoc:
--- Quote from: MikeK on June 15, 2022, 12:34:42 pm ---Problem is not the DMM terminals, since they hold the factory probes perfect fine. The red AliX probe literally falls out of the DMM jack. And AliX is being annoying on wanting an even better video than I sent them...nobody involved must have ever used a DMM before. The probe should stay IN! --- End quote --- Don't expect the AliExpress customer support have a clue what you are talking about, considering they have to deal with anything ranging from marbles and bikini to CNC machines and lasers ... And that is even when you aren't dealing with a language barrier in the first place (aka good luck with anything that can't be answered by a canned pre-scripted response with some staffers). I had a dispute refused 3x because apparently I have been delivered my goods, so what more do I want? Chips were fake and certainly not new, showing that they still contained data from their previous owner absolutely didn't bother the support grunt I have been dealing with. They know that for a few bucks of goods nobody is going to press it for very long, it is just not worth it. Basically you get what you pay for and if one doesn't want to risk losing money, they shouldn't shop on AliExpress. |
| Fungus:
--- Quote from: MikeK on June 15, 2022, 12:34:42 pm ---nobody involved must have ever used a DMM before. --- End quote --- Probably not. (Go figure!) --- Quote from: janoc on June 15, 2022, 06:03:41 pm ---Basically you get what you pay for and if one doesn't want to risk losing money, they shouldn't shop on AliExpress. --- End quote --- I see it as the Aliexpress tax. You pay half price for everything. If you get a dud every now and again then do a minimal reclaim and just take the loss if they don't refund. In the long term you'll be way ahead compared to buying from "reputable" places. |
| MikeK:
I will never use AliExpress again. They have been horrible. They won't refund my money. |
| rsjsouza:
--- Quote from: MikeK on June 17, 2022, 03:00:43 am ---I will never use AliExpress again. They have been horrible. They won't refund my money. --- End quote --- Interesting... Did you try to expand the innner metal slices of the probes' banana plugs as mentioned before in this thread? If you did that and the probes are failing in another way, indeed you have grounds for a return/refund. Otherwise it is buyer's remorse and Ali might or might not honour this (such clauses are non existent in most of the world). |
| Fungus:
--- Quote from: MikeK on June 17, 2022, 03:00:43 am ---I will never use AliExpress again. They have been horrible. They won't refund my money. --- End quote --- Your loss, not theirs. PS: You didn't say if the black lead fits the red hole in your meter. We wouldn't want this to be the meter's fault, would we? |
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