Author Topic: Flir E40 Touchscreen not Working  (Read 6438 times)

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Offline Fraser

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Re: Flir E40 Touchscreen not Working
« Reply #25 on: September 10, 2018, 02:07:26 pm »
It's a pleasure to help.

Fraser
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Offline eKretz

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Re: Flir E40 Touchscreen not Working
« Reply #26 on: September 10, 2018, 07:00:54 pm »
Same. Glad to give some back.
 

Offline Fraser

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Re: Flir E40 Touchscreen not Working
« Reply #27 on: September 11, 2018, 04:48:21 pm »
@Lrod,

Any news ? I am keen to hear what, if anything, you can see wrong in or around the touch panel.

Best Wishes

Fraser
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Offline LrodTopic starter

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Re: Flir E40 Touchscreen not Working
« Reply #28 on: September 11, 2018, 07:25:25 pm »
Sorry Fraser, somehow the pics did not go out last night when I attempted to, I guess they were too large.

Here they are but smaller size
 

Offline Fraser

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Re: Flir E40 Touchscreen not Working
« Reply #29 on: September 11, 2018, 07:46:38 pm »
I have marked up an area of interest in the Auction pictures using my laptop. You likely need the camera switched on and in a similar menu. Can you see the unusual vertical line on the screen ?

Fraser
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Offline LrodTopic starter

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Re: Flir E40 Touchscreen not Working
« Reply #30 on: September 11, 2018, 08:13:45 pm »
You've got some serious vision, Fraser.

 

Offline Fraser

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Re: Flir E40 Touchscreen not Working
« Reply #31 on: September 11, 2018, 09:00:58 pm »
Oh dear, that does not look right at all  :(

That there may be the cause of your touchscreen problem, though I admit I do not know what it is !

Fraser
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Offline Fraser

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Re: Flir E40 Touchscreen not Working
« Reply #32 on: September 11, 2018, 09:08:17 pm »
Is the mark visible when the camera is off ? I cannot see the mark on your previous views of the LCD bezel area.

I thought it was a scratch in the matte face of the touch panel but that should be quite obvious whether the camera is on or off.

I think you need to examine that vertical mark under magnification to work out what it is. A 10X or 20X inspection microscope would be perfect but any decent magnification may help you to see what the mark is and whether it is between the touch screen layers.

Fraser
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Offline eKretz

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Re: Flir E40 Touchscreen not Working
« Reply #33 on: September 11, 2018, 09:12:06 pm »
Sharp eye Fraser. I only saw that after you pointed it out but now it is clearly obvious.
 

Offline ksilabs

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Re: Flir E40 Touchscreen not Working
« Reply #34 on: September 11, 2018, 09:17:41 pm »
BTW, it is very interesting how that camera ended up on eBay at all :)

3.12B.7 is clearly an internal development/debugging release with all parts of remote debugger in FlashBFS. I simply can't believe they would release a debuggable version with all debugging parts to general public...
 

Offline LrodTopic starter

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Re: Flir E40 Touchscreen not Working
« Reply #35 on: September 13, 2018, 02:42:07 pm »
The mark is present while off but it's hard to see. I had to have light reflect at the right angle to see it.
 

Offline Fraser

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Re: Flir E40 Touchscreen not Working
« Reply #36 on: September 13, 2018, 02:56:21 pm »
Hmmmm that definitely looks wrong and I suspect it may be the cause of your touchscreen problems.

So if you intend to keep the camera, I suggest you will be faced with fitting a new touch screen. As we have already seen, the 3.5" touch screens are relatively easy to procure. You need a decent quality panel with non reflective surface, as already fitted to the Exx series. It is a fiddly task but very viable as a repair job.

With the evidence of a fault that you already have, you can approach the seller and request a partial refund. As to how much you should ask for ..... I leave that to you.

Best Wishes and good luck in any negotiations you have with the seller. You can direct the seller to this thread as well.

Fraser
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Offline LrodTopic starter

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Re: Flir E40 Touchscreen not Working
« Reply #37 on: September 13, 2018, 03:27:45 pm »
I believe it is so as well. Especially after playing with it by using a piece of scotch tape to pull the touch screen apart from the lcd, I was able to complete the calibration with no problem. However, when I try using the keyboard to enter a password for wifi network, it would not detect any of the screen taps.

I've decided to keep the camera after the seller refunded me an agreed amount.

Thank you Fraser, eKretz and ksilabs... once again... for all the feedback and valuable help.

   

 

Offline Fraser

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Re: Flir E40 Touchscreen not Working
« Reply #38 on: September 13, 2018, 03:33:28 pm »
No worries :)

Fraser
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Offline eKretz

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Re: Flir E40 Touchscreen not Working
« Reply #39 on: September 13, 2018, 09:58:10 pm »
 :-+ now fix that baby.
 

Offline Chanc3

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Re: Flir E40 Touchscreen not Working
« Reply #40 on: October 08, 2018, 08:39:46 am »
Just thought I would add my experience to this thread, as I recently purchased a used E40 (sn beginning 645...), which also happened to have a non-functioning touch screen. I quickly disassembled the front and re-seated the cable for the touch screen element, and then fired the camera up to discover it was now working!
 

Offline LrodTopic starter

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Re: Flir E40 Touchscreen not Working
« Reply #41 on: October 08, 2018, 11:54:40 am »
That's great Chanc3... I haven't really been in a rush to fix mine yet but I guess this would be a simple attempt.

Question, you mentioned of quickly disassembling the front, what's the trick? I was looking to see if there's any screws that could be removed to ease the separation of the first layer rubber from the plastic screen holder. When I try to separate, I feel like I'm putting too much force and afraid I may break something. The ones that I removed that I thought may be holding it together, didn't help.

 

 

Offline Chanc3

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Re: Flir E40 Touchscreen not Working
« Reply #42 on: October 10, 2018, 06:31:58 pm »
There are 3 screws behind the "E40" label, so you'd need to peel this off to access them. I used a hairdryer to warm it up. Once all of the screws are removed you there are two plastic clips either side, that just need a bit of leverage.
 


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