Products > Thermal Imaging

New FLIR One App

(1/3) > >>

in.Vitro:
Hey guys, I downloaded the new App for the FLIR One for the iPhone....wow... they crippled the App.... no panoramic thermal images anymore... and the worst part... you must sign in, like the rubbish SeeK Thermal... what do you think about the new App?

Chanc3:
Looks like they're retarding the app so that they can add those features to the FLIR One Pro camera.

Since the update, I no longer get a display on my Samsung S7 Edge when the FLIR One is connected. Just get a black screen. I can take images and view them afterwards, but it's pretty much useless now. Any ideas on how to fix? Cannot seem to find any answers when Googling!

NiHaoMike:
https://apkpure.com/flir-one/com.flir.flirone
Pretty straightforward to downgrade on Android. And please do contact customer support and complain, so they won't think they're getting away with what appears to be drunk programming.

none:
Thanks for the link, I was hoping there was a service like this. FLIR are jokers to REMOVE features. Maybe it is selling too well and their actual camera sales have dropped?
If the features removed are described in the manual, would that not be a (legal) violation of some sort or at least a defect?
Regarding the registration nag screen - it seems this can just be cancelled with the "<" Android soft key?

However, my relatively new Flir ONE Android bought in march is not detected/recognized any longer at all.
It used to work about a month ago. It charges (slowly) and starts, the shutter works as well, the LED blinks green, but the app does not detect it, nor does the "FLIR-approved" "Thermal Camera for FLIR One" app (https://play.google.com/store/apps/details?id=georg.com.flironetest_01 which does not record movies and had connection state issues to begin with). I don't have another Android device to test with  - are there any settings (USB OTG) or updates that could cause this problem?


.. no difference with the older "FLIR ONE_v1.5.9" ..


---

UPDATE: it seems that dirt/dust in the phone's usb connector was the cause (although it did work with the PC).

Fraser:
Removing features from the APP is bad form and a vulnerability of the APP based solution. I expect OEM's to enhance their APP's over time, not remove fearures ! That will not win FLIR any friends. An underhand act if ever I saw one. This is why I prefer the dedicated thermal camera solutions. They do not rely on an app for their functionality and are not 'upgraded' without my knowledge and authority. 

Such behaviour, if it becomes excessive, may drive people away from the phone dongle format and towards the dedicated thermal cameras. I know that FLIR were very careful about what the F1G2 would be allowed to do, in terms of functionality. Maybe their marketing team continue to meddle with its capabilities to protect their other product sales or to encourage new buyers to go for the PRO version ! I think the 80 x 60 F1G3 is a bit of a joke and retrograde step. The next obvious generation would have been a standard 160 x 120 pixel Lepton 3 and an 'enhanced' dongle using either a tweaked Lepton 3 or software based resolution enhancement (Super Resolution). That would have made sense to me. A 320 x 240 pixel Lepton will not be released for some time as it suffers die dimension and lens quality issues in the current Lepton design.

Frase

Navigation

[0] Message Index

[#] Next page