oscilloscope problem

[mike_mike]

Hi! I recently bought a new oscilloscope upo1102cs from uni-t. It is working ok, until I connect it using utp cat5e cable to the router. On the same router is connected the pc. The wan cable that enters into the router is coming from the main router. I can easily access the oscilloscope from the pc, I can see the waveforms on the pc, but if I navigate in the menu of the oscilloscope webpage, after a while it appears again the login screen, and after I enter the username and password, it gives me a error and the oscilloscope freezes on the benchtop and it gives me a time out error on the pc.

What should I do ?

[aliarifat794]

If possible, assign a static address to the oscilloscope.

[dcbrown73]

If it's freezing up, I would check for firmware updates also.   It could be a known issue that is already resolved in firmware.