Hi!
The wierd thing is, when I tried accessing the purchased download on my workbench pc at my employment, the download link for the file appeared straight away by a simple left–click on the link provided in Artek's email, and that's on a system that's got locks, firewalls, umpteen layers of corporate security nonsense precautions, servers in Poland, and paranoia to the extent of us all having to digest in their "training" videos, practically every month, yet a home pc with a simple Virgin Media direct wi–fi connection can't see it or gets turfed off every time!
I have since downloaded the purchased s.m. file at work, but it beats me what on earth the problem might be!
Chris Williams