Hermes/EVRI prohibited and no protection items

[MrMobodies]

I won a coffee maker on ebay at auction, seller chooses EVRI.
I was reading their terms and conditions out of interest and noticed coffee makers are a prohibited item and excludes protection.

https://international.evri.com/prohibited-items

Prohibited Items:
The following items (or any item similar in description or content) can not be carried on any service.

Any person sending such an item may be subject to their order being cancelled without notice:

Aerosol
Aftershaves
Air Bag
Alcoholic Beverages
Ammunition
Animals of any form (alive or dead)
Any Item Containing Petrol (Liquid, Gas Or Fumes)
Aromatherapy Oil
Bathroom Suites
Batteries
Biological Samples
*Camera
*Canoes / Kayaks
*Car Panel
Cash, Credit Cards, Debit Cards
Chainsaw
Cheques
*Christmas Crackers
Concrete
*Confectionery
Counterfeit Currency
Credit/Debit/Cash Cards
Dangerous Goods
Documents (Outside The EU)
Driving Licence
*Drugs (including prescription)
Engines
*Filth
Fire Extinguisher
Fish (live or dead)
Food
Food Items (Perishable Goods)
Fragrance
Gardening And Household Tools - Gardening And Household Tools, Unless Properly Protected
*Gearbox
Gun
Hazardous Goods
Human Remains
Infectious substances
Ingestible Items
Item Described As "Unknown"
*Jewellery
Juice
*Kitchen Appliances – White Goods/Coffee Machines/Microwaves
Knives
*Ladders
Leather (Landmark)
Lighter
Lights/Lighting/Lamps/Chandeliers
Liquids/Creams/Oils
Lottery Tickets
*Mattresses
Meat
*Medical Equipment
Milk Powder (restricted in China)
Minerals (Landmark)
Mobile Phone with or without Sim to any Residential address in Turkey/Pakistan
Money/Cash/Currency
Nail Varnish
Oil
Paint
Paintings/Canvas Prints
Passport
Perfumes
*Perishable Good
*Perishable Goods (all)
Plant
*Printer Toner
Protein/Health Shakes (myHermes, Landmark)
Replica Weapons
*Seatbelt Tensioner
*Settee
Sharp Instruments - E.G. Knives Scissors And Axes.
Sinks/Basins
Slush Syrup
Soap (OCS, Landmark)
*Sofa
*Spectacles / Sunglasses
Stamps (unless Franked)
*Steering Wheel
Tea (Leaves, Bags etc.)
*Telescopes
Tickets
Tobacco And Tobacco Products
*Toilets
*Unboxed Furniture
Vehicle Bonnet
Vehicle Bumper
Vehicle Door
Water
Weapons
*White Goods (Fridges, Ovens, Freezers, Cooker Hoods, Etc)
*Window
Windscreen
*Wooden Items (Myhermes, Landmark)

Coffee makers are also prohibited.
*What I think maybe ridiculous.

Filth? What nonsense. Am I missing common sense?
How is it practical to capture "filth" and send it in the post. Sounds stupid/insance to me.Why would anybody want to do that and how would they know or care?

Joke: I suppose I could scrape off some filth somewhere whether it be off some old tiles or a wall, put in a letter and send it off.

I was looking at the No Protection items below:

No Protection items:
The following items (or any item similar in description or content) can only be carried on a no protection basis on any service.

Any person sending such an item does so at their own risk:
Amber
Antique
Bottles
Bulbs
*Ceramics/Figures/Figurines
*China/Porcelain
*Clock
*Coffee Machines
***Computer Monitor/Imac
Crockery/Pots/Pottery
*Crystal
Delicate Items
Detergent
Diamonds
*Documents
Fiberglass
Fish Tank
*Fishing Rods
**Fragile Items (all)
Framed Painting/Photograph
Gems or gemstones
*Glass/Glassware
*Hamper
Lampshades
*Lenses
Marble
*Microscope
Microwave
Mirror
Ornament
Over Head Projector
Packaging/Media Packaging
Pewter Figures
Picture Frames
*Poster
*Precious Metals (Gold/Silver/Platinum Etc.)
*Print
*Projector
Real Fur
Resin
*Scanner
*Sewing/Knitting Machine
*Shower Screen
*SIM Cards
*Stoneware
Suitcases/ Flightcases (Not acceptable as packaging)
*Television
*Tiles
*Torches
*Turntables
Vase
*Velux
Vermiculite Board
*Watch

Coffee maker... I hope that turns up okay.

If coffee makers are prohibited why is it on that list.

I could understand if the item wasn't packaged well and they had packaging requirements to protect items but they could just claim the item was "**fragile" and refuse the claim on that basis.

Special Provisions:
Amplifiers - maximum Parcel Protection value for damages is £200.00, up to £1,000.00 for lost items.
Apple Mac/Macpro - maximum Parcel Protection value for damages is £0.00, up to £1,000.00 for lost items. (iMacs are protected for loss only)
Banjo/Guitar/Cello/Violin - maximum Parcel Protection value for damages is £100.00, up to £1,000.00 for lost items. Musical instruments must be sent in a hard case.

If Imac is in "No Protection items" why is there a special provision for it or do they mean something different.
Just had a look and Imac and Apple mac seems to me to be the same thing.

https://www.apple.com/uk/shop/buy-mac/imac/green-24-inch-8-core-cpu-7-core-gpu-8gb-memory-256gb
Customise your Green 24‑inch iMac with Apple M1 chip.

https://www.apple.com/uk/mac-pro/
Actually I see it covers laptops and desktop but excludes the all in one models.

The next seller I buy something that is delicate and hard to find and on that list I got to warn them about Evri and I don't mind paying more for another courier.

What do you think?

[tom66]

It's probably prohibited because if it has glass, the courier's nightly football match risks breaking it.

Generally, with Evri/Hermes don't send anything that wouldn't survive a 6 foot drop or is worth more than £50 ish.

Asking why some items are in the list is probably just down to the type of items that are most frequently claimed against,  they don't make any money on the insurance if you actually claim after all.

[tiggerlator]

EVRI are shite, and would not trust them to deliver crap from bum to toilet Imo, the UK gov should close them down.

[thm_w]

Regardless of what they use, still on the seller to ensure it gets to you in one piece.

Many people used to use "Media mail" in the US, which is specifically for books and movies. But 99% of the time putting other stuff in there turned out OK.
Or Purolator here has a fixed rate "Express envelope" for paper documents, I've received big metal bars in those.

[Xena E]

Filth? What nonsense. Am I missing common sense?
How is it practical to capture "filth" and send it in the post. Sounds stupid/insance to me.Why would anybody want to do that and how would they know or care?

Joke: I suppose I could scrape off some filth somewhere whether it be off some old tiles or a wall, put in a letter and send it off.

While working my way through college I was introduced to an organisation by another student, that paid good money to those who were prepared to be involved in the production, packaging, and distribution of filth! 

Seriously  my only two experiences of what is now 'Evri' were complete 100% financial loss: first as a sender and second as a recipient. Would deliver something myself rather than use them ever again.

[Gyro]

Animals of any form (alive or dead)

Schrödinger would have been disappointed. 


EDIT:

Fish (live or dead)

An interesting distinction, possibly a basic biology lesson is required - or maybe because their tanks aren't covered!

[M0HZH]

Why would you ship anything with Evri / Hermes? They're the worst there is.

[factory]

I won a coffee maker on ebay at auction, seller chooses EVRI.
I was reading their terms and conditions out of interest and noticed coffee makers are a prohibited item and excludes protection.

https://international.evri.com/prohibited-items

What do you think?

Is this coffee maker located outside the UK? If it isn't then the international list from that link is meaningless, the UK list is here: https://www.evri.com/send/what-i-can-and-cannot-send
No mention in the prohibited list of coffee machines, for that one.

And IMO all couriers are shit, not just ervi, I've had damaged items from all of them.
Even watched a Parcelfarce  driver throwing parcels around in the back of the van a few years ago, certainly a different way of sorting them.

David

[Bud]

Chainsaw? Do they watch too much of horror movies?

[Gyro]

They could have made that 'No Protection' list so much shorter with that...

Delicate Items

...catch-all!

You: "You broke my item!"
Them: "It was a delicate item, not covered"
You: "No it wasn't!"
Them: "Yes it was - we broke it!"

[factory]

Chainsaw? Do they watch too much of horror movies?

No idea, never had any problems with USPS international & small Chainsaws, unless fuel/gas pours out of the box. 

David

[ejeffrey]

*Seatbelt Tensioner

These are on the list because they have an explosive ("pyrotechnic") charge to wind up the seatbelt in a crash.  Like an airbag.

[tggzzz]

Why would you ship anything with Evri / Hermes? They're the worst there is.

AKA Nevri and Herpes.

Having said that, I haven't had problems and the local delivery people are fine.