Author Topic: Server Error Reports  (Read 736780 times)

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Offline gnifTopic starter

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Re: Server Error Reports
« Reply #675 on: October 11, 2023, 08:28:29 am »
Please be aware that we are performing some changes that may disrupt this service for a short period. I will post here again when the work is complete.
 
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Offline tautech

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Re: Server Error Reports
« Reply #676 on: October 11, 2023, 08:56:30 am »
Please be aware that we are performing some changes that may disrupt this service for a short period. I will post here again when the work is complete.
LOL, no kidding.
Please try again. If you come back to this error screen, report the error to an administrator.
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Offline Dan123456

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Re: Server Error Reports
« Reply #677 on: October 11, 2023, 10:13:25 am »
Please be aware that we are performing some changes that may disrupt this service for a short period. I will post here again when the work is complete.
LOL, no kidding.
Please try again. If you come back to this error screen, report the error to an administrator.

Lol same  :P

Then it went to a 502 error for half an hour or so  :P Wasn’t sure if it my was on my end or what  :P

All good EEVBlog forum team! Thanks for the post :) Fingers crossed for you all  :)
 

Offline gnifTopic starter

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Re: Server Error Reports
« Reply #678 on: October 11, 2023, 10:51:32 am »
Ok, sorry about the outages, we are making some changes to improve server security.
The forum should be fully working now with the exception of existing attachments while we wait for on disk permissions to change. If attachments are not yet loading please just wait for now before reporting a fault. I will post when this is completed.

Edit: Please note that there may be gateway timeouts while this is in progress as it's quite I/O intensive.
« Last Edit: October 11, 2023, 10:57:17 am by gnif »
 
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Offline gnifTopic starter

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Re: Server Error Reports
« Reply #679 on: October 11, 2023, 01:19:01 pm »
Work has been completed :)
 

Offline langwadt

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Re: Server Error Reports
« Reply #680 on: October 11, 2023, 01:21:09 pm »
Work has been completed :)

all attachments I've tried returns a "404 - Attachment Not Found"
 

Offline Kean

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Re: Server Error Reports
« Reply #681 on: October 11, 2023, 01:21:22 pm »
Still getting "404 - Attachment Not Found" when clicking links to download attachments.
 

Offline gnifTopic starter

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Re: Server Error Reports
« Reply #682 on: October 11, 2023, 01:34:36 pm »
Can you please give me an example?
 

Offline Kean

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Offline gnifTopic starter

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Re: Server Error Reports
« Reply #684 on: October 11, 2023, 01:36:18 pm »
Thanks, might be just a path issue here. Investigating

Edit: Yup, it's working fine now.
« Last Edit: October 11, 2023, 01:39:30 pm by gnif »
 
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Offline HwAoRrDk

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Re: Server Error Reports
« Reply #685 on: October 11, 2023, 07:14:29 pm »
Is the fact the forum's mobile theme isn't working at present related to the work done earlier today?

All the mobile theme's CSS and image files are returning with 404 and 502 errors at present, which greatly delays the page rendering, and leaves it unusably un-styled when it does.
 

Offline AndyBeez

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Re: Server Error Reports
« Reply #686 on: October 11, 2023, 08:07:09 pm »
Is the fact the forum's mobile theme isn't working at present related to the work done earlier today?

All the mobile theme's CSS and image files are returning with 404 and 502 errors at present, which greatly delays the page rendering, and leaves it unusably un-styled when it does.

Concure  :(
 

Offline gnifTopic starter

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Re: Server Error Reports
« Reply #687 on: October 12, 2023, 01:16:02 am »
Thanks for the report, I will look into it
 

Offline gnifTopic starter

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Re: Server Error Reports
« Reply #688 on: October 12, 2023, 01:36:29 am »
This has been fixed, rendering on mobile works fine now also.
 
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Offline syau

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Re: Server Error Reports
« Reply #689 on: November 14, 2023, 08:33:08 am »
Received the following error last few days:

-
Sorry syau, you are banned from using this forum!
This ban is not set to expire.
-

However I am able to enter the forum by using the Safari secure browsing in my phone  :-//
 

Offline gnifTopic starter

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Re: Server Error Reports
« Reply #690 on: November 14, 2023, 08:08:52 pm »
This is not a server error, the IP you're coming from must be banned. Please PM me the IP and I will have a look.
 

Offline syau

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Re: Server Error Reports
« Reply #691 on: November 15, 2023, 01:19:32 am »
This is not a server error, the IP you're coming from must be banned. Please PM me the IP and I will have a look.

Fixed by clearing the safari cache.
 

Offline gnifTopic starter

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Re: Server Error Reports
« Reply #692 on: November 15, 2023, 01:40:49 am »
This is not a server error, the IP you're coming from must be banned. Please PM me the IP and I will have a look.

Fixed by clearing the safari cache.

Doubtful, you will only get this message if you connected to the website from a banned IP, and as the website content is dynamically generated your local browser will not cache it. It's more likely your IP changed.

If it happens again please PM me your IP so we can investigate. Otherwise please note that this thread is special, do not reply here unless you actually have a server error.
 

Offline gnifTopic starter

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Re: Server Error Reports
« Reply #693 on: December 31, 2023, 07:18:47 am »
Just a heads up.
Performing server maintenance and some software upgrades which may impact services. Please be patient, I will announce when the work is complete.
 
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Offline ledtester

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Re: Server Error Reports
« Reply #694 on: January 05, 2024, 06:45:09 am »
 

Offline ledtester

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Re: Server Error Reports
« Reply #695 on: January 05, 2024, 06:58:05 am »
 

Offline gnifTopic starter

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Re: Server Error Reports
« Reply #696 on: January 05, 2024, 09:51:15 am »
This has been reported countless times, we do not have a solution at this time. The current work being performed will allow us to move to a different file system that should resolve this issue.
 

Offline gnifTopic starter

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Re: Server Error Reports
« Reply #697 on: January 06, 2024, 10:06:10 am »
There will be some major maintenance of servers over the next few days as we upgrade some hardware in the systems. While there should not be an outage there may be short disruptions to services while this work is performed.

Edit 2024-01-12 07:51:06 - Note that this is still ongoing work, I will update this when the work is complete
Edit 2024-02-12 08:44:33 - Still ongoing work, expect a prolonged outage again soon while we move data onto new storage medium.
« Last Edit: January 12, 2024, 08:44:49 am by gnif »
 
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Offline gnifTopic starter

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Re: Server Error Reports
« Reply #698 on: January 12, 2024, 09:09:23 am »
Bumping this thread so people see this.

We will be making some major changes soon that will likely keep the forum down for several hours. I have asked Dave to make an announcement and schedule a time for when this is to commence. The goals here are to address several things.

1) As the forum has grown so has the hosting requirements, we are reaching I/O saturation and have decided to upgrade to faster storage medium.
2) We are still seeing attachment issues which still seem to be the fault of some rare bug in GlusterFS. As a result we are moving away from this to DRBD + GFS2
3) Even if GlusterFS was not faulting with the attachments, it's starting to get very slow and causing random stalls when dealing with large directories.

The decision to move from GlusterFS to DRBD + GFS2 has been made after several months of evaluation, however as we do not have a testing environment, we wont know how well it will work until we pull the trigger. We do expect quite a performance improvement, however it will be hard to determine if that is due to the change in the software stack, or the hardware upgrade.
 

Offline EEVblog

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Re: Server Error Reports
« Reply #699 on: January 12, 2024, 11:25:17 am »
Thanks Geoff.
Go time will be 11pm tinght AEST.
Feel free to touch grass for a few hours.
Thanks.
 
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