Author Topic: Rigol DP832 - Firmware list and bugs  (Read 313696 times)

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Offline cubitus

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Re: Rigol DP832 - Firmware list and bugs
« Reply #375 on: July 26, 2015, 06:20:38 pm »
Hello

which could put the links to download the latest firmware, please
The links from the first page are dead.

Thank You
RIGOL DM3068, DG4062, DP832A MSO4014
FLIR E4 SSA3021X Plus
 

Offline BloodyCactus

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Re: Rigol DP832 - Firmware list and bugs
« Reply #376 on: July 27, 2015, 01:28:15 pm »
Hello

which could put the links to download the latest firmware, please
The links from the first page are dead.

Thank You

you could just email rigol and get the firmware directly from them. its not so hard you know. fill the webform in, get firmware response back.
-- Aussie living in the USA --
 

Offline cubitus

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Re: Rigol DP832 - Firmware list and bugs
« Reply #377 on: July 27, 2015, 02:29:32 pm »

That's what I did one week ago and I still have no answer ....
RIGOL DM3068, DG4062, DP832A MSO4014
FLIR E4 SSA3021X Plus
 

Offline commie

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Re: Rigol DP832 - Firmware list and bugs
« Reply #378 on: July 27, 2015, 02:33:55 pm »

That's what I did one week ago and I still have no answer ....

Me too, I am losing confidence in Rigol

Cheers
Commie
 

Offline timofonic

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Re: Rigol DP832 - Firmware list and bugs
« Reply #379 on: July 27, 2015, 04:15:58 pm »

That's what I did one week ago and I still have no answer ....

Me too, I am losing confidence in Rigol

Cheers
Commie

Are there a better alternative to Chinese crap for money constrained EE/hobbyist/students? Soviet electronics? ;)
 

Offline TomThomas

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Re: Rigol DP832 - Firmware list and bugs
« Reply #380 on: July 27, 2015, 07:15:39 pm »

That's what I did one week ago and I still have no answer ....

Me too, I am losing confidence in Rigol

Cheers
Commie
Hi Guys,

as you are from Europe... try a direct mail to
info-europe@rigoltech.com

this worked for me

Cheers
Thomas
 

Offline smgvbest

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Re: Rigol DP832 - Firmware list and bugs
« Reply #381 on: July 28, 2015, 01:06:46 am »

That's what I did one week ago and I still have no answer ....

Me too, I am losing confidence in Rigol

Cheers
Commie

Because it happened to me
Can I assume you've check your spam/junk folders for an email with the link?

Sandra
(Yes, I am a Woman :p )
 

Offline cubitus

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Re: Rigol DP832 - Firmware list and bugs
« Reply #382 on: July 28, 2015, 07:26:00 am »
I sent email ...
I would have preferred a link is faster :) :=\
RIGOL DM3068, DG4062, DP832A MSO4014
FLIR E4 SSA3021X Plus
 

Offline OldNeurons

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Re: Rigol DP832 - Firmware list and bugs
« Reply #383 on: July 28, 2015, 09:14:11 am »
 

Offline cubitus

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Re: Rigol DP832 - Firmware list and bugs
« Reply #384 on: July 28, 2015, 09:49:51 am »
C'est tout bon,  :clap:

Un grand merci  :-+


It's all good, :clap:

A big thank you :-+
RIGOL DM3068, DG4062, DP832A MSO4014
FLIR E4 SSA3021X Plus
 

Offline McBryce

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Re: Rigol DP832 - Firmware list and bugs
« Reply #385 on: July 28, 2015, 07:12:37 pm »
I just updated my DP832 to 1.14 (file above) from 1.11. My bootloader was already 1.09 so I assume I didn't need to update that. All went well including updating the two analogue boards. However after all was finished and I had restarted, the DP832 had a spontaneous reboot about 10 minutes later (I wasn't pressing any buttons at the time, CH1 was ON but nothing connected to it). It hasn't happened since then (been using it for 30 minutes since then). Has anyone else experienced this? Or noticed any reduced stability since upgrading? I've never had this happen with 1.11

McBryce.

P.s. All "liberated" options are still present after the update.
30 Years making cars more difficult to repair.
 

Offline milow

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Re: Rigol DP832 - Firmware list and bugs
« Reply #386 on: July 28, 2015, 08:28:22 pm »
I just received a DP832 on which the firmware 1.11 runs. What bothers me is the fan control. While the PSU is booting up, the fans run on slow speed. But after booting up the fan speed increases and they never slow down again, even when the output is off. As a result they are quite noisy.

Shouldn't they slow down again?
« Last Edit: July 28, 2015, 08:48:10 pm by milow »
 

Offline McBryce

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Re: Rigol DP832 - Firmware list and bugs
« Reply #387 on: July 28, 2015, 08:46:10 pm »
That's wierd, it should do the exact opposite. Mine starts on full blast (expected as the software hasn't started fully yet) and then slows back down when it has fully booted and being regulated.

McBryce.
30 Years making cars more difficult to repair.
 

Offline milow

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Re: Rigol DP832 - Firmware list and bugs
« Reply #388 on: July 28, 2015, 09:25:44 pm »
That's wierd, it should do the exact opposite. Mine starts on full blast (expected as the software hasn't started fully yet) and then slows back down when it has fully booted and being regulated.

McBryce.

Maybe the weird behaviour I have described above is a result of the wrong temperature readings in the firmware 1.09 and 1.11. Since you seem to be an expert regarding the DP832, I guess you run the latest firmware. Maybe I should update.
 

Offline McBryce

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Re: Rigol DP832 - Firmware list and bugs
« Reply #389 on: July 28, 2015, 09:28:09 pm »
I'm definitely NOT an expert on the DP832 :D I just own one. Up to today I had being using 1.11 and didn't have that problem. I only updated to 1.14 tonight.

McBryce.
30 Years making cars more difficult to repair.
 

Offline milow

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Re: Rigol DP832 - Firmware list and bugs
« Reply #390 on: July 28, 2015, 10:20:23 pm »
Thanks a lot for this piece of information. I've seen your name on some posts related to the DP832, hence I assumed you are quite familiar with it. I compared my supply to others ones the net. Here your see a "normal" unit:



There a three phases of tfan speed:
1. slow speed when booting up
2. rather high fan speed when the screen with the voltage settings shows up
3. slow speed after a few seconds


Unfortunately, my unit never reaches phase 3 but stays in phase 2. Thus, the fan speed remains high.
 

Offline McBryce

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Re: Rigol DP832 - Firmware list and bugs
« Reply #391 on: July 29, 2015, 07:30:36 am »
In the Test/Cal menu it gives a Temperature and Fan status, have you checked what yours says?

McBryce.
30 Years making cars more difficult to repair.
 

Offline milow

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Re: Rigol DP832 - Firmware list and bugs
« Reply #392 on: July 29, 2015, 12:26:50 pm »
Of course I've checked that. It says that the fans are working and the temperature is about 12 (without unit). The temperature bug is already described for the firmware 1.09/1.11. But since you've said that the fan control is on 1.11 without a problem, I think the wrong temperature is not the reason.

Does your unit have the 3 phases of fan speed (low while booting, fast for a few seconds, low again)?
 

Offline McBryce

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Re: Rigol DP832 - Firmware list and bugs
« Reply #393 on: July 29, 2015, 01:18:07 pm »
Does your unit have the 3 phases of fan speed (low while booting, fast for a few seconds, low again)?

I think so, but I'll have to check again when I am back home.

McBryce.

Edit: Yes, three phases - Medium (until the dots under Rigol have completed), Fast for a few seconds after the 3 channels screen is shown and then the fan ramps down.
« Last Edit: July 29, 2015, 07:27:43 pm by McBryce »
30 Years making cars more difficult to repair.
 

Offline Silveruser

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Re: Rigol DP832 - Firmware list and bugs
« Reply #394 on: August 05, 2015, 01:40:46 am »
I just updated my DP832 to 1.14 (file above) from 1.11. My bootloader was already 1.09 so I assume I didn't need to update that. All went well including updating the two analogue boards. However after all was finished and I had restarted, the DP832 had a spontaneous reboot about 10 minutes later (I wasn't pressing any buttons at the time, CH1 was ON but nothing connected to it). It hasn't happened since then (been using it for 30 minutes since then). Has anyone else experienced this? Or noticed any reduced stability since upgrading? I've never had this happen with 1.11

McBryce.

P.s. All "liberated" options are still present after the update.

Just had mine reboot - likely less than a minute after switching on. Channel 1 was on with a 7V 45ma load.  Kinda warm and humid today - system temp was  33.23C.  All latest soft/firmware

George
 

Offline McBryce

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Re: Rigol DP832 - Firmware list and bugs
« Reply #395 on: August 05, 2015, 08:39:22 am »
Was that just after you had updated the firmware? Mine hasn't done that again since then.

McBryce.
30 Years making cars more difficult to repair.
 

Offline Silveruser

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Re: Rigol DP832 - Firmware list and bugs
« Reply #396 on: August 05, 2015, 06:38:07 pm »
Nope. I've only had it for a month. I updated the the firmware a couple days after I received it. It's still waiting for me to clean out a better place, so for now just sitting next to my computer and gets turned on while I'm here. Maybe a hour or two a day. Last night was the first time I noticed any thing out of order, let's hope it's nothing serious.

George
 

Offline pkircher

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Re: Rigol DP832 - Firmware list and bugs
« Reply #397 on: August 10, 2015, 02:30:18 am »
heya .. i should get my new dp328 on tuestay with 1.14 preinstalled (rigol-uk)

can someone confirm that the keygen is still operational ?

thanks a ton
 

Offline Dazed+Confused

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Re: Rigol DP832 - Firmware list and bugs
« Reply #398 on: August 10, 2015, 07:58:10 am »
Recieved mine last week with v1.13 on it, upgraded to latest v1.14 just now. All unlocked options still working after the upgrade.
 

Offline dafields

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Re: Rigol DP832 - Firmware list and bugs
« Reply #399 on: August 11, 2015, 06:27:04 pm »
I can confirm that the riglol site license generator worked on my new dp328 which came preloaded with v1.14 firmware.  :-+
 


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