Author Topic: Rigol DP832 - Firmware list and bugs (Read 330911 times)

cubitus · « **Reply #375 on:** July 26, 2015, 06:20:38 pm »

Hello

which could put the links to download the latest firmware, please
The links from the first page are dead.

Thank You

BloodyCactus · « **Reply #376 on:** July 27, 2015, 01:28:15 pm »

Quote from: cubitus on July 26, 2015, 06:20:38 pm

Hello

which could put the links to download the latest firmware, please
The links from the first page are dead.

Thank You

you could just email rigol and get the firmware directly from them. its not so hard you know. fill the webform in, get firmware response back.

cubitus · « **Reply #377 on:** July 27, 2015, 02:29:32 pm »

That's what I did one week ago and I still have no answer ....

commie · « **Reply #378 on:** July 27, 2015, 02:33:55 pm »

Quote from: cubitus on July 27, 2015, 02:29:32 pm

That's what I did one week ago and I still have no answer ....

Me too, I am losing confidence in Rigol

Cheers
Commie

timofonic · « **Reply #379 on:** July 27, 2015, 04:15:58 pm »

Quote from: commie on July 27, 2015, 02:33:55 pm

Quote from: cubitus on July 27, 2015, 02:29:32 pm

That's what I did one week ago and I still have no answer ....

Me too, I am losing confidence in Rigol

Cheers
Commie

Are there a better alternative to Chinese crap for money constrained EE/hobbyist/students? Soviet electronics?

TomThomas · « **Reply #380 on:** July 27, 2015, 07:15:39 pm »

Quote from: commie on July 27, 2015, 02:33:55 pm

Quote from: cubitus on July 27, 2015, 02:29:32 pm

That's what I did one week ago and I still have no answer ....

Me too, I am losing confidence in Rigol

Cheers
Commie

Hi Guys,

as you are from Europe... try a direct mail to
info-europe@rigoltech.com

this worked for me

Cheers
Thomas

smgvbest · « **Reply #381 on:** July 28, 2015, 01:06:46 am »

Quote from: commie on July 27, 2015, 02:33:55 pm

Quote from: cubitus on July 27, 2015, 02:29:32 pm

That's what I did one week ago and I still have no answer ....

Me too, I am losing confidence in Rigol

Cheers
Commie

Because it happened to me
Can I assume you've check your spam/junk folders for an email with the link?

cubitus · « **Reply #382 on:** July 28, 2015, 07:26:00 am »

I sent email ...
I would have preferred a link is faster

$:=\$

OldNeurons · « **Reply #383 on:** July 28, 2015, 09:14:11 am »

Quote from: cubitus on July 28, 2015, 07:26:00 am

I sent email ...
I would have preferred a link is faster $:=\$

Here is a link to the latest firmware:
https://onedrive.live.com/redir?resid=4648F6D014FCE0A6!546&authkey=!AMNb1hJqvwUjoJ8&ithint=file%2czip

cubitus · « **Reply #384 on:** July 28, 2015, 09:49:51 am »

C'est tout bon,

Un grand merci

It's all good,

A big thank you

McBryce · « **Reply #385 on:** July 28, 2015, 07:12:37 pm »

I just updated my DP832 to 1.14 (file above) from 1.11. My bootloader was already 1.09 so I assume I didn't need to update that. All went well including updating the two analogue boards. However after all was finished and I had restarted, the DP832 had a spontaneous reboot about 10 minutes later (I wasn't pressing any buttons at the time, CH1 was ON but nothing connected to it). It hasn't happened since then (been using it for 30 minutes since then). Has anyone else experienced this? Or noticed any reduced stability since upgrading? I've never had this happen with 1.11

McBryce.

P.s. All "liberated" options are still present after the update.

milow · « **Reply #386 on:** July 28, 2015, 08:28:22 pm »

I just received a DP832 on which the firmware 1.11 runs. What bothers me is the fan control. While the PSU is booting up, the fans run on slow speed. But after booting up the fan speed increases and they never slow down again, even when the output is off. As a result they are quite noisy.

Shouldn't they slow down again?

McBryce · « **Reply #387 on:** July 28, 2015, 08:46:10 pm »

That's wierd, it should do the exact opposite. Mine starts on full blast (expected as the software hasn't started fully yet) and then slows back down when it has fully booted and being regulated.

McBryce.

milow · « **Reply #388 on:** July 28, 2015, 09:25:44 pm »

Quote from: McBryce on July 28, 2015, 08:46:10 pm

That's wierd, it should do the exact opposite. Mine starts on full blast (expected as the software hasn't started fully yet) and then slows back down when it has fully booted and being regulated.

McBryce.

Maybe the weird behaviour I have described above is a result of the wrong temperature readings in the firmware 1.09 and 1.11. Since you seem to be an expert regarding the DP832, I guess you run the latest firmware. Maybe I should update.

McBryce · « **Reply #389 on:** July 28, 2015, 09:28:09 pm »

I'm definitely NOT an expert on the DP832

I just own one. Up to today I had being using 1.11 and didn't have that problem. I only updated to 1.14 tonight.

McBryce.

milow · « **Reply #390 on:** July 28, 2015, 10:20:23 pm »

Thanks a lot for this piece of information. I've seen your name on some posts related to the DP832, hence I assumed you are quite familiar with it. I compared my supply to others ones the net. Here your see a "normal" unit:

There a three phases of tfan speed:
1. slow speed when booting up
2. rather high fan speed when the screen with the voltage settings shows up
3. slow speed after a few seconds

Unfortunately, my unit never reaches phase 3 but stays in phase 2. Thus, the fan speed remains high.

McBryce · « **Reply #391 on:** July 29, 2015, 07:30:36 am »

In the Test/Cal menu it gives a Temperature and Fan status, have you checked what yours says?

McBryce.

milow · « **Reply #392 on:** July 29, 2015, 12:26:50 pm »

Of course I've checked that. It says that the fans are working and the temperature is about 12 (without unit). The temperature bug is already described for the firmware 1.09/1.11. But since you've said that the fan control is on 1.11 without a problem, I think the wrong temperature is not the reason.

Does your unit have the 3 phases of fan speed (low while booting, fast for a few seconds, low again)?

McBryce · « **Reply #393 on:** July 29, 2015, 01:18:07 pm »

Quote from: milow on July 29, 2015, 12:26:50 pm

Does your unit have the 3 phases of fan speed (low while booting, fast for a few seconds, low again)?

I think so, but I'll have to check again when I am back home.

McBryce.

Edit: Yes, three phases - Medium (until the dots under Rigol have completed), Fast for a few seconds after the 3 channels screen is shown and then the fan ramps down.

Silveruser · « **Reply #394 on:** August 05, 2015, 01:40:46 am »

Quote from: McBryce on July 28, 2015, 07:12:37 pm

I just updated my DP832 to 1.14 (file above) from 1.11. My bootloader was already 1.09 so I assume I didn't need to update that. All went well including updating the two analogue boards. However after all was finished and I had restarted, the DP832 had a spontaneous reboot about 10 minutes later (I wasn't pressing any buttons at the time, CH1 was ON but nothing connected to it). It hasn't happened since then (been using it for 30 minutes since then). Has anyone else experienced this? Or noticed any reduced stability since upgrading? I've never had this happen with 1.11

McBryce.

P.s. All "liberated" options are still present after the update.

Just had mine reboot - likely less than a minute after switching on. Channel 1 was on with a 7V 45ma load. Kinda warm and humid today - system temp was 33.23C. All latest soft/firmware

George

McBryce · « **Reply #395 on:** August 05, 2015, 08:39:22 am »

Was that just after you had updated the firmware? Mine hasn't done that again since then.

McBryce.

Silveruser · « **Reply #396 on:** August 05, 2015, 06:38:07 pm »

Nope. I've only had it for a month. I updated the the firmware a couple days after I received it. It's still waiting for me to clean out a better place, so for now just sitting next to my computer and gets turned on while I'm here. Maybe a hour or two a day. Last night was the first time I noticed any thing out of order, let's hope it's nothing serious.

George

pkircher · « **Reply #397 on:** August 10, 2015, 02:30:18 am »

heya .. i should get my new dp328 on tuestay with 1.14 preinstalled (rigol-uk)

can someone confirm that the keygen is still operational ?

thanks a ton

Dazed+Confused · « **Reply #398 on:** August 10, 2015, 07:58:10 am »

Recieved mine last week with v1.13 on it, upgraded to latest v1.14 just now. All unlocked options still working after the upgrade.

dafields · « **Reply #399 on:** August 11, 2015, 06:27:04 pm »

I can confirm that the riglol site license generator worked on my new dp328 which came preloaded with v1.14 firmware.


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Author Topic: Rigol DP832 - Firmware list and bugs (Read 330911 times)

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