I received a tektronix 7603 yesterday from america (i live in australia) and the shipping was so poor that some of the dials were pushed in and broken. i have attached photos of the damage and the circuit board that has been affected.
the company that sold is it offering me a $50 refund for the damage so i was wondering if i can get a replacement circuit board/face and fix it for a decent amount of money.
Thanks.
also, if its too hard to find the part id appreciate being told so i can push for a full refund.
i appreciate the page but thats mainly cosmetic knob replacements..
the metal knobs i have are actually bent i would like to replace the entire thing
At least the manuals will tell you the part number for the other pieces so you can find them if available.
gotcha!
seems like a special order peice that going to cost me almost as much as the scope did
Well if you can't use it and the seller doesn't want it back. I do collect 7000 plug-ins. Maybe if you want to get rid of the 7D01 and the DF1 I will find them a good home either here (bottom one):
or here:
Of course if the price is right
i have never intended to use those plugins anyway - ive got others on order.
one of the knobs was cracked and the outer length of it is slightly bent. apart from that there is no damage i can see and if i end up having this scope you most certainly can have it. ill let you name the price as long as its not a completely one sided affair
im a little confused here -
ive attached a screenshot of the manual and circled both parts that i need to replace because of the bent shafts.
it lists them as the same part number but they are very clearly different peices - even in the manual you can see the difference.
what is the go in situations like this???
I'd insist on a refund and leave poor feedback. Otherwise they won't learn to pack things properly, which is, frankly, the absolute basics of online sales.
I'd insist on a refund and leave poor feedback. Otherwise they won't learn to pack things properly, which is, frankly, the absolute basics of online sales.
The second photo - the one where you can see the packing peanuts around the scope - is exactly how the unit was when i took off the cover for the box (in fact it was simply one box put on upside down over another and then taped together) ive never been more appalled.
im going to fight for the refund regardless i think.
it lists them as the same part number but they are very clearly different peices - even in the manual you can see the difference.
The replaceable parts list usually have a few errors.
i have attached photos highlighting what i am after. they dont actually appear on the diagram you posted even though one of the switches plugs into it.
Oh I see, hmm it only says variable resistor, but I can see one of the ones on your pictures have some values on them
I've even looked at the 7613 manual and it has 3 of them, no part number.
i have to go buy some tiny allen keys to get the pots off my standard kits arent small enough.
in the meantime - the CRT was also damaged in the shipping - photo attached.
This isnt in the visible area but should i look at getting a new CRT?
in the meantime - the CRT was also damaged in the shipping - photo attached.
This isnt in the visible area but should i look at getting a new CRT?
Shit, thats terrible packing.
It's not the visible damage I'd worry about but what it may have done to the internals of the CRT with a impact like this.
so the best bet would be to turn it on and see if i can display a trace properly?
ive been worried about turning it on in case i do - it goes bang and it somehow negates my being able to get a refund
Aww man .. that packing sucks
Where are you in Aus BaileyAV?
so the best bet would be to turn it on and see if i can display a trace properly?
ive been worried about turning it on in case i do - it goes bang and it somehow negates my being able to get a refund
Send pics to the seller and show him the damage, then after checking with him power it up.
CRO's are never straight forward to ship, they are easily damaged.
I've fixed a few and onsold them ALWAYS insisting pickup only.
Good luck, fingers x'ed for you.