Purchase of parts are open to all.
Quote from: Bud on Today at 02:03:21 AM
To those people who thinks everyone is obligated to sell stuff to them as long as they are willing to pay: it is totally to my discretion as a seller if i will sell my product to you or not.
I just got off the phone with Keysight order desk and was told they are aware of the email error issue and hope to have it resolved soon. This applies to USA only. Because of the crazy euro laws you will need to contact your local rep.
There are no "crazy euro laws".
There are no "crazy euro laws".
Our warranty laws are different, wouldn't call them crazy ... but perhaps different enough to change the way you chose to do business depending on location.
- Then I wasn't allowed to order because I've never ordered directly from them before.
xrunner, you should do comic strips!
Not so far-fetched: http://wtkr.com/2016/03/21/amazon-bans-customer-for-returning-too-many-items/Ah, but what is the policy exactly? From the article we find this -QuoteSo what constitutes extreme? Amazon UK allows customers to return items within 30 days but refuses to say how many returns are too many.Amazingly, not far from the fictitious example I conjured up - unwritten policies ...
xrunner, you should do comic strips!It's not at all funny if it's true.
xrunner, you should do comic strips!
This issue with the generic/free webmail addresses being rejected is not just Keysight. If you try to register with and order from outfits like TI or Microchip or many others, no dice. If your address doesn't end in .com or is something like Gmail, Yahoo, Hotmail and similar, they won't deal with you.
Thanks for your interest shown in ordering through Keysight Online Store.
We have checked your registration request and found that Bill To & Ship To address [my address] provided in your registration request seems to be a residential address.
In order to get access to the Parts Online Store, system requires that the Bill To & Ship To address used for registration should be a valid company address. We request this to help protect user privacy and insure that order information for your company remains confidential.
Therefore, we would like to request you to please provide valid company (Bill To & Ship To) address, so that we can approve your registration request for Parts Online Store.
Related to this, if an Agilent Service Note says, "AGILENT RESPONSIBLE UNTIL: Always." is Keysight honoring it for service/parts or was it limited to Agilent?
Just wanted to chime in figured I'd put it here rather than starting a new thread.
I am also having issues registering for the HP / Agilent / Keysight / whatever else they're going to rename themselves to in another year or two parts store.
I used my company e-mail to register and gave my residential address (I'm self employed) and I received the following e-mail.QuoteThanks for your interest shown in ordering through Keysight Online Store.
We have checked your registration request and found that Bill To & Ship To address [my address] provided in your registration request seems to be a residential address.
In order to get access to the Parts Online Store, system requires that the Bill To & Ship To address used for registration should be a valid company address. We request this to help protect user privacy and insure that order information for your company remains confidential.
Therefore, we would like to request you to please provide valid company (Bill To & Ship To) address, so that we can approve your registration request for Parts Online Store.
This is beyond ridiculous. If they're not willing to sell to individuals and only commercial entities with a domain and commercial address (which is what I feel is really going on here all the "privacy and confidentiality" bull aside) then they should simply set up a parts distributor network for individuals.
Hell if I did submit a commercial address they'd probably say that the moon phase wasn't right when I tried to register .
Just contact them and tell them, that is indeed your commercial address. Home offices are legit and common. You can't be the first.
Just contact them and tell them, that is indeed your commercial address. Home offices are legit and common. You can't be the first.
Welcome to the Keysight Parts Online Store service. We appreciate your interest in our company and products. With the Parts Online Store you can purchase with a Purchase Order or a Credit Card, 7x24. If you order before 2pm Pacific Time you get free shipping. All online purchases from the Parts Online Store are subject to the Keysight Terms of Sale. You may view these terms at: Keysight Terms of Sale
Your user name is: (My E-mail Address)
Company: (My Company)
If you have not already done so, we strongly recommend that you also register for the Keysight Advanced Order Status service. In addition to finding the status of single orders, you can use this service to retain your previous searches and view more detailed information on your orders. We hope you will find this information helpful in managing your orders with Keysight Technologies.
If you have problems accessing this information or if any of the information listed above is incorrect please submit Feedback
To access these services you must first login using your user name and the password you used when you registered for the Keysight site. If you have forgotten your password, please click here and the system will automatically generate a temporary password and send you new login instructions via email.
Thank you, and we hope you enjoy your online experience!
Sincerely,
Keysight Technologies
Success!!! They took a few days to reply but my account has been activated and I can order parts.
Success!!! They took a few days to reply but my account has been activated and I can order parts.
I'll admit it I was wrong and LabSpokane was right .