I don’t understand why you would think leaving YouTube comments would end up being more helpful than contacting Keysight directly.
I agree, it should not happen and is annoying as hell. Unfortunatly we can see this kind of stuff happening with basicially all big players when it comes to the modern, digital driven testgear. Tens of thousends of dollars for an MSO Series 4, RTM3004 or whatever - the first firmware releases were spicked with bugs. Pressure to release new products seems to be to bug to hold back until this kind of stuff is fixed... ;/
I agree, it should not happen and is annoying as hell. Unfortunatly we can see this kind of stuff happening with basicially all big players when it comes to the modern, digital driven testgear. Tens of thousends of dollars for an MSO Series 4, RTM3004 or whatever - the first firmware releases were spicked with bugs. Pressure to release new products seems to be to bug to hold back until this kind of stuff is fixed... ;/But in the end rushing out new equipment is doing nobody any good because people will be wary of new equipment and postpone purchases.
I agree, it should not happen and is annoying as hell. Unfortunatly we can see this kind of stuff happening with basicially all big players when it comes to the modern, digital driven testgear. Tens of thousends of dollars for an MSO Series 4, RTM3004 or whatever - the first firmware releases were spicked with bugs. Pressure to release new products seems to be to bug to hold back until this kind of stuff is fixed... ;/But in the end rushing out new equipment is doing nobody any good because people will be wary of new equipment and postpone purchases.
New anything is getting scary. It is interesting how many bugs are found so quickly by folks outside the company. External testing could alleviate a good portion of buggy new stuff. Give Dave Jones one and he will find a lot of the bugs
I agree, it should not happen and is annoying as hell. Unfortunatly we can see this kind of stuff happening with basicially all big players when it comes to the modern, digital driven testgear. Tens of thousends of dollars for an MSO Series 4, RTM3004 or whatever - the first firmware releases were spicked with bugs. Pressure to release new products seems to be to bug to hold back until this kind of stuff is fixed... ;/But in the end rushing out new equipment is doing nobody any good because people will be wary of new equipment and postpone purchases.
I agree, it should not happen and is annoying as hell. Unfortunatly we can see this kind of stuff happening with basicially all big players when it comes to the modern, digital driven testgear. Tens of thousends of dollars for an MSO Series 4, RTM3004 or whatever - the first firmware releases were spicked with bugs. Pressure to release new products seems to be to bug to hold back until this kind of stuff is fixed... ;/But in the end rushing out new equipment is doing nobody any good because people will be wary of new equipment and postpone purchases.
You previously claimed that you get something that Just Works and meets specs when you buy A brands. That they do proper QA and fundamental functional problems thus get caught before release, and that this justified their higher price. Do you still stand by that? Because it looks to me like that's becoming less true as time goes on, if this thread is anything to go by.
The Danny Bogdanoff show is pretty active on this forum, as the brand ambassador for Keysight I am sure he could set the wheels in motion as to an investigation of your reported issue.
Well, one of the lines I wanted to add to my previous posting is 'If A-brands are going to be consistent in this behaviour then people might as well buy gear from Rigol or Siglent'. It is already a fact that A-brands push out equipment ahead of schedule and need about a year to fix firmware bugs. IMHO it is still worth buying an A-brand due to pedigree; the core of the instrument usually is based on old & well proven designs / methods so it will also work in the corner cases where gear from Rigol & Siglent typically fails. Due to the latter I decided to leave the line out.
Well, one of the lines I wanted to add to my previous posting is 'If A-brands are going to be consistent in this behaviour then people might as well buy gear from Rigol or Siglent'. It is already a fact that A-brands push out equipment ahead of schedule and need about a year to fix firmware bugs. IMHO it is still worth buying an A-brand due to pedigree; the core of the instrument usually is based on old & well proven designs / methods so it will also work in the corner cases where gear from Rigol & Siglent typically fails. Due to the latter I decided to leave the line out.
Makes sense. Do you have some examples of where an A brand handled a corner case where the B brands failed?
The Danny Bogdanoff show is pretty active on this forum, as the brand ambassador for Keysight I am sure he could set the wheels in motion as to an investigation of your reported issue.
Haha
I'm passing this along to the team for feedback!