BW settings on DS4014 only available with the right SW version

• BW settings on DS4014 only available with the right SW version
  Posted by Steff_electronics on 20 Feb, 2018 02:59
• Hi,
  Is the Bandwidth upgrade from 100 MHz to 500 MHz on the DS4000 series only available for special SW-version?
   
  I have a DS4014 with decoder upgrade already done, but I am not abe to do the BW upgrade. (following the instructions on riglol)
  
  It is using SW version 00.00.04 and HW version 1.2
  
  Thanks for any help
  
• #1 Reply
  Posted by hendorog on 20 Feb, 2018 03:05
• Quote from: Steff_electronics on 20 Feb, 2018 02:59

  Hi,
  Is the Bandwidth upgrade from 100 MHz to 500 MHz on the DS4000 series only available for special SW-version?
   
  I have a DS4014 with decoder upgrade already done, but I am not abe to do the BW upgrade. (following the instructions on riglol)
  
  It is using SW version 00.00.04 and HW version 1.2
  
  Thanks for any help
  

  
  That SW version doesn't look right to me.
  
  Why don't you download the latest version from Rigol and upgrade, then try again?
• #2 Reply
  Posted by Steff_electronics on 22 Feb, 2018 01:29
• Hi,
  I cecked again the SW version. It tells me the 00.00.04.
  Maybe messed up.... who knows.
  I will follow your suggestions and report if it works.
  Thanks.
  
• #3 Reply
  Posted by CustomEngineerer on 22 Feb, 2018 03:41
• At least for the DS2000A series you don't enter separate codes for the bandwidth and other options. You enter the single code for all options, and that unlocks both the full bandwidth and the other options at the same time. Try uninstalling the keys (SCPI command on DS2000A, and assuming same for DS4000 is ':SYSTem:OPTion:UNINSTall'), then just installing the single key for 'all options'.
• #4 Reply
  Posted by rsjsouza on 22 Feb, 2018 04:20
• ^^This. The DS4000 uses a single code that compounds all options and bandwidth.
• #5 Reply
  Posted by hendorog on 22 Feb, 2018 06:50
• Quote from: Steff_electronics on 22 Feb, 2018 01:29

  Hi,
  I cecked again the SW version. It tells me the 00.00.04.
  Maybe messed up.... who knows.
  I will follow your suggestions and report if it works.
  Thanks.
  
  

  
  There is a key combo you need to enter to get the full SW version. I can't remember it, but you will find it if you look.
  
  You haven't really told us anything about what you have already tried, so you might already know this but:
  
  https://www.eevblog.com/forum/testgear/rigol-ds4000-option-and-bandwidth-hack/msg961229/#msg961229
  http://gotroot.ca/rigol/riglol/
  
  
  
• #6 Reply
  Posted by hendorog on 22 Feb, 2018 07:18
• Looking at the release notes here:
  https://www.eevblog.com/forum/testgear/rigol-ds4000-option-and-bandwidth-hack/msg1350678/#msg1350678
  
  It seems you have a really old firmware version - presumably one which did not have the ability to upgrade the bandwidth with option codes. So upgrading the firmware should be your first step.