Hello all,
I recently purchased a Flir ThermaCAM ex320 from eBay and found that the USB cable for transferring pictures to the computer is missing as well as the software CD. I have searched high and low everywhere online (except here) hoping that someone here might have them and be willing to sell them to me. If not, does anyone know where I might find them for sale? Also, does anyone know if these cables are proprietary to these imagers or can I use a similar product from another manufacturer (assuming there is one).
Thanks for any help in advance.
-Mike
Their download section requires a registration their site, but FLIR should have the software you need to download them, their legacy software collection for download isn't all encompassing, but it does go back a ways and I have seen downloads for ThermaCAM cameras. As for the cable, are you sure the required one is proprietary? My cameras have used Mini USB for file transfer even when the charging cable was proprietary.
Thanks, DaJMasta, for responding back. I was told the cable was proprietary by someone who use to have this same imager years ago, although he wasn't 100% sure. My hope is that it isn't proprietary and there is an alternative cable that will work with the imager. I've attached a 2 page excerpt from the user manual that shows what type of connector cable is needed to connect the imager to the computer. It's kind of generic in the description of the cable which might be why I'm having a hard time finding one.
Page 91 of the user manual details the computer cable pin-out. It uses a standard 8 pin mini DIN connector. You will need to make a cable by cutting the end off a USB cable and fitting the mini DIN connector according to the provided pin-out
I know of no source of a ready made cable as the camera is now obsolete.
Fraser
Regarding software for analysis or reporting using images from the Ex320. FLIR Reporter and Researcher were used. Both were very expensive products and are no longer supported. You may be able to download a Demo version of the software from the FLIR legacy software archives. The software is sometimes available on the used market but remains expensive. You could try FLIR Tools and see if it recognises the Ex320 Radiometric JPG files. If it does, you are in luck as FLIR Tools is free to download and use
Fraser
Great! Thank you Fraser. I will definitely check out your link.
The USB data cable.....
Nothing special, just a USB cable with a Mini Din connector. There are no electronics or special parts beyond needing the correct Mini DIN connector. Use your cameras socket to confirm which Mini Din connector will fit it.
Fraser
Thank you so much. I just purchased one from ebay. I get my imager a day after I get the plug. My fingers are crossed.
Thank you so much. I just purchased one from ebay. I get my imager a day after I get the plug. My fingers are crossed.
Your welcome.
Don't forget to report back so future users of this forum with the same issue already now that a standard USB-A - PS2 cable is all they need.
I definitely will. Thanks again for your help.
Hello all,
I recently purchased a Flir ThermaCAM ex320 from eBay
What did you pay (bid) for an ex320 here anno 2021.?
Hi Dane. Thank you for your comment. I paid around $800.00 for the camera, which included two lenses (27mm/FOV 25d and 15mm/FOV 45d), power chord, 1 rechargeable battery and a pelican case. I am on the look out for a dual bay battery charger and a telescopic lens as well.
-Mike
_Wim_,
So if finally received the long awaited connector cable only to be discouraged by the fact that the usb connector cable didn't work. I tried updating the drivers on my laptop (Windows 7) but all I continue to get is the usb has malfunctioned or is not recognized. I just recently found a guy on ebay that was selling the proprietary chord (at least this is what he claims) for my particular camera. I should be receiving it in a couple days and will be keeping my fingers crossed.
-Mike
_Wim_,
So if finally received the long awaited connector cable only to be discouraged by the fact that the usb connector cable didn't work. I tried updating the drivers on my laptop (Windows 7) but all I continue to get is the usb has malfunctioned or is not recognized. I just recently found a guy on ebay that was selling the proprietary chord (at least this is what he claims) for my particular camera. I should be receiving it in a couple days and will be keeping my fingers crossed.
-Mike
Hmmm, that is strange. The fact that Windows sees a device has been plugged in, normally means that the pinout is correct I think. When the pinout is not correct, I do not think you would see anything in Windows. To I would be temped to think it is still driver related, and not cable related.
Here are some other tips and tricks for this kind of error:
https://www.easeus.com/storage-media-recovery/usb-device-not-recognized.html
_Wim_,
So if finally received the long awaited connector cable only to be discouraged by the fact that the usb connector cable didn't work. I tried updating the drivers on my laptop (Windows 7) but all I continue to get is the usb has malfunctioned or is not recognized. I just recently found a guy on ebay that was selling the proprietary chord (at least this is what he claims) for my particular camera. I should be receiving it in a couple days and will be keeping my fingers crossed.
-Mike
Do you have the possibility to test on a Windows 2000/XP machine (for example using VMWare). I had an older USB Floppy drive that gave a similar error in Windows 10, but running an XP virtual machine on the same Windows 10 host I could successfully use the floppy drive by connecting the USB device in VMWare to the virtual XP machine...