Hi all,
We've been using JLCPCB for a while and their platform fits our workflow well, but after a recent order where 25% of the production run had serious quality failures - and an unsatisfactory resolution process - we're evaluating alternatives.
I'll keep the JLCPCB commentary brief because that's not the point of this thread, but for context on why we're moving:
Issue 1 — Solder mask contamination
Visible surface contamination on assembled boards. This passed their incoming inspection and was shipped to us assembled.
Issue 2 — Edge plating failure

Exposed FR4 substrate along the entire board edge. In our design, edge plating is used for shielding - not as an edge connector - but the failure mode is the same: plating absent or severely degraded across multiple boards in the run, and functionally this compromises the shielding entirely. These also passed inspection, then parts were wasted on them.
Twenty-five percent of a production run failing QC is already serious. That both defect types cleared their inspection process is what makes this a systemic issue rather than isolated incidents. The support process eventually resulted in partial acknowledgment despite the evidence, but the resolution did not reflect the actual impact. Assembled boards with components mounted on defective PCBs represent more than their usual compensation Coupons.
Anyway, on to what we're actually looking for.
Our production profile:• ~3 runs per year.
• 3 board designs.
• ~50 boards per run.
• Assembled board value roughly $50–$150 each.
What we need from a vendor:• Full PCBA (not just PCB).
• Transparent BOM control: exact manufacturer + MPN, no silent substitutions.
• Reliable sourcing of components to reduce counterfeit exposure.
• Pre-shipment assembly verification. Not full electrical test, but confirmation or photos before shipment.
• Reasonably streamlined ordering that minimizes error opportunities.
We've looked briefly at PCBWay and Aisler, and are aware of MacroFab and Screaming Circuits on the Western side. But I'd rather hear from people who have actually placed orders at this scale before committing.
If you've used a vendor that handles this profile reliably, I'd really appreciate a concrete recommendation including any caveats. Even a "works well but watch out for X" is genuinely useful.
Thanks in advance.