Well, after a phone call with Keysight and a follow-up e-mail, they tell me that I need a firmware update to 9,2 on the A5 board. The new 66533 boards will not work with 7,2 or 8,2 version (I currently have 8,2). My A5 board has one ROM on it. Is there a way to update my current A5 board to 9,2? I don't have a UV eraser on hand. I can program chips with my BP programmer however. Is there a different chip I could put in and program instead of using the original UV chip? Is there a 9,2 file available to program the ROM with? Let me know!
In checking with the Parts ID team, it sounds like you need to update the firmware. Please let me know if you have any questions or if I should close the case.
"Customer can refer to Service Note 12C. 3458A, serial number 2823A15426 is an older instrument. This one left the factory pre-2001. Firmware upgrade (ROM replacement) is the only solution for an older 3458A. 3458A OLDER Models SN Prefix 2823 are not compatible with the new 03458-66523/333458A A3 A/D Converter incompatibility issueP/N 03458-66533 REV 4 A/D converter board for the 3458As but I get a error stating "ERRSTR 202, "HARDWARE FAILURE – SLAVE TEST: CONVERGENCE".Regarding the problem description, the assemblies are not DFS/DOA. The issue from what we know at this time is older 3458A firmware revisions (7,2 – 8,2) are not compatible with the new 03458-66523/33 assembly. The latest revision 9,2 – shipping for several years, is compatible. The serial number specified, particularly the ‘2823’ prefix, indicates this an older unit likely manufactured in Loveland when we were HP. My guess is the customer’s unit has revision 7,2 or 8,2 installed.
One solution now is to upgrade the firmware which requires a new A5 assembly. Kit 03458-80049 is available and in addition to containing the latest firmware, it also enables extended memory within the 3458A."