Creating a Buy me a Coffee button which appears correctly on payer's statement

[peter-h]

A big problem with donation schemes like this is that if say the website is

abc-electronics.com

and it is owned by John Smith whose Paypal account is under "John Smith" then the payer's statement will show the payment as "John Smith" and the payer thinks "what the hell is this - must be fraud" and he reports it thus.

Is there any way to create the button so it shows on the payer's statement as e.g. "abc-electronics"?

Obviously if I created a paypal account called "abc-electronics" then you can do a straight paypal button but that needs yet another paypal account and I want to avoid that.

[DavidAlfa]

Maybe you need a business account?

[peter-h]

I think you are right, but I have one of those already, for a community site I run, and it would have the "wrong" name on the payer's statement for this new purpose, which is a private website, no person's name associated with it, so just the domain name really. The PP business account shows on a statement as XYZ Ltd which is the name of the Ltd Co I set up to run that community site, so useless for this purpose.

The problem is that one can go all the way through the huge hassle of setting up yet another paypal account, only to find that you cannot configure this aspect. Online info is really ambiguous.

If the name on the statement is not a very obvious match for where you made the payment, you get a 10-20% rate of "fraud" reports - I found this on another project.

[bw2341]

Talk to your payment processor. If Paypal customer support is unresponsive, then find another payment processor.

I don't think anyone else can help you from the outside. The payment processor is the only one that can modify the presentation of the payee name on the payer's credit card statement. Most likely, you will have to set up separate accounts for each payee name.

[Bud]

I've seen multiple times when on the payment page vendors say "your payment will show in the statement as payment to such and such". Maybe you could do the same.

[golden_labels]

Smells like solving a misinterpreted or non-existent problem.

How is the line drawn between the mismatch in domain/PayPal names and the possibility of a scam, if the donor follows a link from the domain? And, reversing the situation, how those two values matching — in particular when merely compared visually — authenticate the PayPal account? That does not follow.

If you have some customers, who do not understand this and drive themselves into being needlessly concerned about the mismatch, just disclose it on your website. You will spare yourself the pain of dealing with “support” drones too.

Otherwise it’s not only not helping, but IMO it’s making the situation worse. Instead of the false belief being corrected, it’s being reinforced. They are becoming more vulnerable to actual attacks. At the same time everybody else is coerced into avoiding normal practices to not face trouble. It’s a Korean “killer fans” situation.

[peter-h]

OK let me put it another way.

Let's say your name is Peter Bloggs.

Let's say you have a website called peter-stuff.co.uk.

For a .co.uk domain, the owner's name and address are not published.

You want a Buy me a coffee button.

You want the transaction to show up on the payer's Paypal statement as "Peter Stuff" and not as "Peter Bloggs", etc.

It can obviously be solved by setting up Peter Stuff Ltd. Then you can comply with Paypal's KYC requirements because you will have a bank account in the name of Peter Stuff Ltd, etc. But this is a hassle.

[AndyBeez]

Google for "create paypal payment buttons" or "paypal client integration".

Loads of content. Paypal account required.

+ Your site will almost certainly need to be using a SSL digital site certificate for the https: - budget £20/yr

[peter-h]

Sure; have done that. There doesn't seem to be a way to set up what the transaction will look like on the payer's statement. It has to be the PP account name, which in turn has to be the trader name and that has to match the bank account name.

Years ago you could open a PP account under any name you wanted, and you didn't need the linked bank account which today is mandatory.

I emailed this outfit https://www.buymeacoffee.com/brand and they say what I ask for is not possible.

The actual button is not a problem; I have a Donate button on another site. But that is a bigger site, with a Ltd Co. and a bank account.