Author Topic: Siglent SHS806 record problems (Read 21247 times)

DazA1 · « **on:** October 20, 2013, 10:04:10 pm »

I bought this scope a few months ago, what swung it for me was the trend capabilities of the Siglent over the others. The oscilloscope itself has worked fine, recording your data to USB stick worked flawlessly but when switched to the trend mode it's been a different story.

My equipment
Siglent SHS806
Software Version 3.01.01.33R3
Hardware Version 1-31-3.3
USB Sandisk Cruzer Fit 4Gb W95 FAT32 (0x0b)
USB Samsung Mighty Drive W95 FAT32 (LBA) (0x0c)

So here is my experience so far.

I have already posted a message on here about the .DAV data file format and Siglent helpfully replied saying that they will add .csv to the trend functions in the next firmware update. If Siglent are listening Date, timestamps and scope parameters should also be included in my opinion.

Scope Recorder

This function continuously records the waveform at a minimum time base of 100mS for internal memory (max 4mins and after can be copied to USB) and for straight to USB at a minimum time base of 2.5S (297 Hrs 31 mins for my 4Gb USB stick). BTW for the 100mS internal memory option the recorder can be set to record in a continuous loop. A useful tool i thought, but after leaving it monitoring a intermittent fault recording to USB i found it recorded nothing! The unit had switched itself off! So after running it again at home with me monitoring it i found that when the record time in the top left of the screen gets to exactly 60mins and 60 secs it freezes and the scope does not respond to any of the keys. Very disappointing!

Scope TrendPlot

So whilst at home i thought i would see what the Scope trendplot would give me. This allows the recording of both channels using any of the 32 measurements alternatively you can record 1 channel with any 2 of the 32 measurements (volts, time, delay). I left it running with one probe attached picking up noise from my mains cables after several hours i saved the file to USB (.DAV format unfortunately). Then i noticed as i picked up the probe and touched the end with my fingers that "ParamA" set up to Vpp jumped to 5.02 Volts and stayed there until i let go and back again when i touched it??

Meter TrendPlot

This seemed to be ok. Left it running with a probe attached near my mains cables and it did nothing strange. Saved the file to USB (.DAV again) and as i was on the file menu i noticed the load button. This must be how you look at the .DAV files i thought, so i stopped the trend and went back to see if i could load up the file i had recorded. Nothing! (i went back and it's the same with the Scope Trend Plot as well)

It seems to me that maybe the recording functions were an after thought and not much testing has been done. It's a real shame as this would be really useful to me, maybe the Fluke scopes were they way to go for a hand held scope with trend capabilities but they are way out of my price range.

DazA1 · « **Reply #1 on:** October 28, 2013, 08:48:48 pm »

@ Siglent

Would you like to comment on my post above?

I would like to know what is causing these issues.

The trend/record feature is the main reason i chose your handheld scope over the others out there.

Perhaps it is me or my setup?

Siglent · « **Reply #2 on:** October 29, 2013, 06:47:11 am »

1. We will change the file format from .DAV to .CSV in Scope and Meter trend plot mode.

2. freeze at 60min 60sec, it's a bug. We have found it and will fix it.

3. load function is used for load the setup file and update the firmware, not used for load the trend plot data file.

max-bit · « **Reply #3 on:** October 29, 2013, 09:46:21 am »

As you have purchased a "siglent" is do not expect that it will work as agilent

Basically, the miracle of the "siglent" all works

tautech · « **Reply #4 on:** October 29, 2013, 06:41:08 pm »

I don't see Aiglent active on this forum!

max-bit · « **Reply #5 on:** October 30, 2013, 05:21:41 am »

What do you mean with this "Aiglent"
This first
And second, do not you think that the name Siglent and Agilent suspiciously similar?

tautech · « **Reply #6 on:** October 30, 2013, 10:18:34 am »

Quote from: DazA1 on October 28, 2013, 08:48:48 pm

@ Siglent

Would you like to comment on my post above?

I would like to know what is causing these issues.

The trend/record feature is the main reason i chose your handheld scope over the others out there.

Perhaps it is me or my setup?

Siglent say new SHS*** Firmware is 4 weeks away

tautech · « **Reply #7 on:** October 30, 2013, 10:22:03 am »

Quote from: max-bit on October 30, 2013, 05:21:41 am

What do you mean with this "Aiglent"
This first
And second, do not you think that the name Siglent and Agilent suspiciously similar?

And you have never transposed letters?

Of course they are similar...by design I expect

DazA1 · « **Reply #8 on:** October 30, 2013, 07:59:44 pm »

Ok, new firmware in 4 weeks great!

Well may i take this chance to offer some ideas to Siglent to improve the usability of the SHS serires.

1. Record all the parameters used in the new csv format. date and timestamp would be useful.

2. In the save/recall operation it is sometimes confusing trying to use the cursor keys (eg up cursor moves right). It would be nice to use all 4 cursor keys to move in any direction and the function keys to select, backspace and the rest.

3. When saving a JPG of the screen could the menus be automatically removed because i have sometimes forgotten to de-select (menu button). When i view them on my pc i find they are obstructing the lower half of the screen. (i know its lazy but it is easy to miss)

4. The oscilloscope trend reliability. does it matter what the timebase is set to before you start oscilloscope trendplot?

Thanks again Siglent for listening hope you can look at some of these items.

someother · « **Reply #9 on:** November 06, 2013, 04:06:19 pm »

Hello. I bought SHS806 about a week ago. It works OK, however I have some problems to save the waveform as an image.

1. It was needed to reformat my USB drive, so as to have 2gb partition (FAT, not FAT32). Before this operation I was unable to save any files and create folders.

2. After that I was able to save data in csv format, but saving bmp is a problem. If I save only once the image, on the PC it has 0kB size (on the scope is 219). After reinserting the flash into the SHS806, it reads the image as 0kB also. I've found that I can make two consecutive images, and then the second is 0kB large, and the first is 219. However it doesn't contain the waveform.

Here I attach an image, which should contain the square signal from the calibration output (the second channel is turned off).

SW ver: 3.01.01.33R3
HW ver: 1-31-3.3
Ser No: SHS80003130093

If possible, tell me where I can download newer firmware, also the flashing procedure.
Thank you!

DazA1 · « **Reply #10 on:** November 06, 2013, 08:07:47 pm »

I have never had 0Kb BMP file but i have had BMP files with everything but the waveform like your attached picture.

Sometimes when i try to save a BMP the waveform disappears and a empty screen is saved. This is rare but i did notice at the point when the save button is pressed the waveforms disappear and then the screen changes to the file manager. I try again and it saves the BMP correctly.

I hope Siglent sorts these things out with the new firmware (maybe upgrade us to the 200MHz like the other DSO hacks

Or they could just send me an isolated version if they like and i will test it for them.

someother · « **Reply #11 on:** November 11, 2013, 12:51:50 pm »

Hello again. I confirm that the last saved image is (always) corrupted. Today I've made 19 images (long pressing "save/recall") and the first 18 of them are fine. The last one has 0kB size. I'm using only the first channel and FFT. On all of the images FFT line is present. On 3 of them, the signal from CH1 is missing (like the image I've attached before).

DazA1 · « **Reply #12 on:** November 11, 2013, 08:41:38 pm »

I have tried to re-create your situation with the compensation usb adaptor fed into CH1 and FFT. Out of 20 saved BMP's 2 were without CH1 but with FFT (same as your attached BMP's).

I did about 40 or so saved pictures in total but none of them were 0Kb in size?

zaoka · « **Reply #13 on:** November 11, 2013, 10:05:16 pm »

Sorry to interrupt this thread, any way to see teardown of these?

someother · « **Reply #14 on:** November 15, 2013, 12:01:27 pm »

@DazA1, maybe I have to try with different USB stick.
@zaoka, there is option to save in CSV, if you ask that?

tautech · « **Reply #15 on:** November 15, 2013, 07:06:27 pm »

New Firmware is due for release soon from the Siglent site.
I will get an updated release date for you guys.

DazA1 · « **Reply #16 on:** November 15, 2013, 10:10:14 pm »

That sounds promising, i will update mine and will post my experience on here.

@someother i think he is after pictures of the inside of the scope so people on here with experience of oscilloscopes can evaluate the unit (eg safety standards)

I may take mine apart at some point but i am very busy at the moment. It would be nice to see one of the isolated versions though as Siglent say they are targeting Flukes dominance in the market with their specialized isolation chip.

From their website

Quote

? Handheld Digital Oscilloscope SHS1000 series is made by SIGLENT with years of research. SHS1000 uses specialized isolated chip, with advantages of highly integration, low consumption and mini size
? As the combination of digital oscilloscope, multimeter and date recorder, SHS 1000 is the first isolated digital oscilloscope in China
? With our own intellectual property rights, Siglent now breaks up monopoly by Fluke and CA

tautech · « **Reply #17 on:** November 18, 2013, 03:27:33 am »

SHS8** Firmware updates:
Quote from Siglent "It will be released before the beginning of December."
Sorry I do not have a date for you but I expect they are busy with the upcoming release of SDS2000 series oscilloscopes.

dagobird · « **Reply #18 on:** December 04, 2013, 04:35:56 pm »

Quote from: tautech on November 18, 2013, 03:27:33 am

SHS8** Firmware updates:
Quote from Siglent "It will be released before the beginning of December."

Which year?

Do you have to be member of their VIP center to download the firmware

tautech · « **Reply #19 on:** December 04, 2013, 08:00:15 pm »

Yes you will need to register. They have taken their time with this update, i suspect they are running round in circles to release their new SDS2000 series. I just wish they would sort the SHS8** firmware as there are a few owners wanting it.

dagobird · « **Reply #20 on:** December 05, 2013, 07:56:23 am »

Ok, thanks

So, I will register and hope that the debugged firmware is released soon.

Siglent · « **Reply #21 on:** December 06, 2013, 07:02:04 am »

We have upload the new version firmware for SHS800/SHS1000 series handheld oscilloscope.
http://www.siglent.com/en/server/download.aspx?nodecode=119004002006
Please note: For SHS800 series handheld oscilloscope, 60/100/150MHz model use one firmware, 200MHz model use another firmware.

dagobird · « **Reply #22 on:** December 06, 2013, 07:24:04 am »

Quote from: Siglent on December 06, 2013, 07:02:04 am

We have upload the new version firmware for SHS800/SHS1000 series handheld oscilloscope.
http://www.siglent.com/en/server/download.aspx?nodecode=119004002006
Please note: For SHS800 series handheld oscilloscope, 60/100/150MHz model use one firmware, 200MHz model use another firmware.

Thanks, I will download and test it

Edit: Something is wrong with the download (tried it with IE and firefox. winrar complains a broken archive in both cases). What did i wrong?

Siglent · « **Reply #23 on:** December 06, 2013, 07:40:29 am »

Quote from: dagobird on December 06, 2013, 07:24:04 am

Quote from: Siglent on December 06, 2013, 07:02:04 am
We have upload the new version firmware for SHS800/SHS1000 series handheld oscilloscope.
http://www.siglent.com/en/server/download.aspx?nodecode=119004002006
Please note: For SHS800 series handheld oscilloscope, 60/100/150MHz model use one firmware, 200MHz model use another firmware.

Thanks, I will download and test it

Edit: Something is wrong with the download (tried it with IE and firefox. winrar complains a broken archive in both cases). What did i wrong?

You can try to download the firmware again now, it should be OK.

tautech · « **Reply #24 on:** December 06, 2013, 06:49:24 pm »

Quote from: Siglent on December 06, 2013, 07:02:04 am

http://www.siglent.com/en/server/download.aspx?nodecode=119004002006
Please note: For SHS800 series handheld oscilloscope, 60/100/150MHz model use one firmware, 200MHz model use another firmware.

The link that Siglent has sent us is for all their latest firmware and seems that no login required.

Bookmark/Favorite it guys.


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Author Topic: Siglent SHS806 record problems (Read 21247 times)

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