Teledyne/LeCroy Web logon blockings / no download

• Teledyne/LeCroy Web logon blockings / no download
  Posted by hpw on 01 Aug, 2022 17:27
• Just was looking for my MW8000A to download required files... same as for 7000A model as equals WM8000A
  
  Some weeks ago all was working as expected 
  
  Now after logon, no any sign of logged on... selecting files and than logon results in "technical difficulties" message. 
  
  Have they since weeks unsolved issues or do they hassle old DSO users (I am not the only one)
  
  While like to Re-Master my Wave-Master  as running on W2K ... and older FW
  
  Hp
  
• #1 Reply
  Posted by gslick on 01 Aug, 2022 18:44
• I have also noticed the "We are currently experiencing technical difficulties." issue for the last couple of weeks when trying to download USB protocol analyzer software. Good to know that it is not just me. Hope they fix it soon.
  
• #2 Reply
  Posted by hpw on 02 Aug, 2022 07:43
• Quote from: gslick on 01 Aug, 2022 18:44

  I have also noticed the "We are currently experiencing technical difficulties." issue for the last couple of weeks when trying to download USB protocol analyzer software. Good to know that it is not just me. Hope they fix it soon.
  

  
  Did get the information "Because of the situation with  hackers, we have some problems not easy to solve.
  
  So best to contact the Teledyne/LeCroy service so they provide the lovely help 
• #3 Reply
  Posted by gslick on 04 Aug, 2022 03:42
• This is annoying. What if you're an individual and not working for a company? I wonder if they validate the company info as Keysight does? I suppose I could email them for a download with my own location information and a made up company name and see what happens.
  
  

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• #4 Reply
  Posted by Azusa on 11 Aug, 2022 18:37
• The drivers for 32bit Aladdin Platform.
  https://1drv.ms/u/s!AkhYvp-r_jl5jEsc7UFlUDa2gNUs
  
  And the software package 8.1.2.0 32bit.
  https://1drv.ms/u/s!AkhYvp-r_jl5jEzA-jtzgWdsdezS
  
  First you need a fresh XP SP3 install,then the software package without drivers,and then install the drivers manually.