UNI-T UTG932 Rotary Encoder Replacement

[thyself]

Hi,
I got my UTG932 Function Generator, and I like it very much.
Unfortunately, its Rotary Encoder got broken during my flight back home.
I decided to try repairing the unit myself, and replaced the Rotary Encoder with EC12E20-24P24C-SW.
But unfortunately it is doing nothing on pushdown (click).
So now I wonder, maybe this is not the correct part.
On the original encoder there are no marks, so I can't find out exactly which it is.

Thus, can anyone please point me to the right direction?
Which is the correct Rotary Encoder for UTG932?

Or, why the push/click would not work on the new Encoder.
After I replaced it, I checked it with the multimeter on the board, and it shows the push button is clicking fine.
But does nothing on the menu.
Thank you

[Algoma]

Check for hairline fractures in the traces of the circuit board, if the switch got pushed too hard it could have cracked the circuit board. Dave had a video where he found such an issue in an unresponsive front panel.

[thyself]

Thank you Algoma!
You are absolutely right, there were micro cracks on the board, just not visible, I checked the continuity of the paths, and only then I found it.
I fixed it, it is working fine now, like new.

I 've learned a lot from this board,  so thank you Dave too!

[Electro Fan]

Glad you got it fixed.

Plz let us know more about how you like the UTG932 - UI, accuracy, etc.