I don't see any features in your software that don't work flawlessly(and without bugs) in KiCAD, Eagle(shudder), PADS, Altium, etc. I have been using KiCAD with minimal issues(if any) for the last few years. There are some pet peeves, but your software seems to just have the same quirks, but magnified.
The schematic entry looks painfully ugly, and the PCB layout seems to lack any modern features.
All of the aforementioned design packages let you freehand off-grid with some tweaks, but freehanding is a wonderful way to violate DRC(does your software even have a full DRC system?) and screw up the board, as I have done a few times.
The autorouter is not very useful for anything remotely complex, and simple boards... well, if you're lazy, I suppose.
I see no instruction manual, I see no tutorial videos, only a few demos showing... how it looks like(which is abysmal, but I'd be willing to let that go if it had superior features).
I also somehow doubt you've sold anywhere close to 3000 copies of this at full price.