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Umm... I recall that the crash investigators early on reported that they found the trim jack screw in the wreckage was at end of travel. So the MCAS system had driven it right to the end, before the pilots did (or didn't?) think to turn off power to the MCAS system.
Supposedly they could then have wound it back manually with those wheels on the central console. But either they didn't think of that in time, or they tried and it didn't work. At all, because the jack screw was still at end of travel in the wreckage.
The question that occurs to me - is there a clutch between those manual winding wheels, and the actual jack screw?
Because when something drives a worm screw hard against its end stop, such mechanisms tend to lock up hard.
Maybe the jack screw was jammed, and attempts to wind it back manually failed because a clutch was slipping?
That would be a whole 'nother level of design incompetence on Boeing's part.
I can imagine no one ever thinking to try doing that during system testing. Why would it ever be jammed hard against the end?
Or maybe they thought 'better put in a clutch, so the stupid pilots don't keep winding it to the end stop, and jam it.'
Never thinking 'what if it's already jammed, and they need to un-jam it?'
Or maybe the pilots, unfamiliar with the whole MCAS system and the manual trim wheel specifically, were just trying to turn it the wrong way?
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afaiu the trim wheels are connected to the jack screw with cables, I image the clutch being between the electric motor
and the jackscrew, so that by grabbing the wheels the motor cannot move the jack screw