Not cursing you, but most of the time, RMAed units are either with excessive dead pixels or with huge amount of IPS glow/backlight bleeding.
Perfect panels don't usually end up being returned.
Sadly, you're quite right in most cases.
But as it happens, these monitors have had issues with the user input 4-way pad + center button, and I suspect this is the more likely reason it was returned rather than the panel from what I've read of all of the Amazon & Newegg reviews (most common defect from what I read). This is ultimately what I'm gambling on. I need to test it of course, and I'll have to wait until Saturday to find out for sure as that's when my DP cable will show up (I guess I could use the HDMI->DP cable or HDMI cables I have, but they won't run at the full 60Hz refresh rate). Call me picky, but I've more than enough time to test it properly IMHO (shouldn't take long to figure it out IME). For disclosure, my NEC wasn't a NIB unit either, and it's been great (had it for 7 years). Perhaps mine was an exception.
The free return shipping is what ultimately caused me to give it a go, so worst case, I'll have to return it and either accept a replacement or wait for a refund to post to my CC account.
FWIW, I went to open the back and fish out the loose screw, but there's nary a screw to remove to get the rear cover off. Seems the back cover uses tabs & notches to hold it in place.
Which makes me nervous, as it can't have any visible damage should I need to return it. I'll still give it a go I guess, but will have to be exceptionally cautious.