In the middle of using my Siglent SDS1202X-E oscilloscope, the buttons on the front panel just stopped working. I have previously set up the LAN control with EasyScopeX, and I can still control the scope via LAN, so it seems like its still working, I just can't get the physical buttons on the front panel to do anything, not even a beep. Did I activate some lock-out feature, or is the front panel most likely broken?
Hi..
I have the same.
And this happens spontaneously.
Europe was applying for siglent EU, they were redirected to the Russian company Prist.
Prist replied that if they did not buy from them, then we will not help.
That is, there was no help from the siglent.
The oscilloscope was bought on aliexpress, but now everything is gone.
I disassembled the oscilloscope, on the USB chip board, U33 U46 U78, and the U126 memory,
on the right, were flooded with a large layer of flux. Washed the flux, but it did not help.
Put the fan-turbine on the blowing of the processor, heated to 60 degrees, also did not help.
When the oscilloscope stops responding to the buttons, the signal is displayed.
There are cases that it hangs completely, and strange points may appear on the display.
checked on the firmware both 5.1.3.17R1 and 5.1.3.13
Now I sit I think, what else to do.
mb/sn BA
Yes, checked, many times. And it's not about the cable.
And if you turn on FFT, then the oscilloscope is guaranteed to freeze.
Only once I was lucky, the oscilloscope worked with FFT for a long time, but after turning on the shutdown the hangup continued.
When the oscilloscope stops reacting to the buttons, the HL2 LED stops flashing
One more question, did you try a hard power OFF, that is switch OFF at the wall not the Power button ?
One more question, did you try a hard power OFF, that is switch OFF at the wall not the Power button ?
Pressing the shutdown button did not respond to the oscilloscope. I switched off the oscilloscope only by turning off the power from the socket (220V).
hangs and on the cold, and can hang right after switching on, if you start to twist buttons
DMGR, Why did you buy a new scope from someone on AliExpress rather than a well known dealer with some history? I would think buying a new Siglent scope from a dealer who calls himself Keysight would be a red flag right away.
hangs and on the cold, and can hang right after switching on, if you start to twist buttonsFrom Siglent tech support:
I had saw his video . It seems a bug. We are trying to reappear it. Do you have the customer's email address or let him feedback to this email( support@siglent.com). We will find out this problem and solve it.
Please send them an email.
They will want SN# and any further info if you can get it from the System info menu page.
DMGR, Why did you buy a new scope from someone on AliExpress rather than a well known dealer with some history? I would think buying a new Siglent scope from a dealer who calls himself Keysight would be a red flag right away.
I can not know all the details, but sds1202x-e already sold half a year on aliexpress. And I bought a week when they all disappeared there, I would even say that all the siglent oscilloscopes on aliexpress have disappeared.
analog sds1202x-e (akip-4131/2) is sold in Russia for $ 660 against $ 380 at that time on ali