I never bought the 2102 as I had priced up, I bought the 2072.......a helluva lot cheaper.
Still, there were better deals to be had - you didn't wait long enough after your original post. Something is screwy with the Forum notification system today; I'm not getting notified of posts for a LONG time.
The online chat girl said they expected stock in 2 weeks.
I never bought the 2102 as I had priced up, I bought the 2072.......a helluva lot cheaper.
Still, there were better deals to be had - you didn't wait long enough after your original post. Something is screwy with the Forum notification system today; I'm not getting notified of posts for a LONG time.
The difference between Men and Boys
is the price of their Toys
The one with the most Toys , Wins
The online chat girl said they expected stock in 2 weeks.I've generally had a good impression of their customer service and attitude, but bad luck with delivery timing.
My most recent order had a lead time of 5 wks, which I found out on the "order status" page a few days after placing the order. You could say it's my fault for not asking for a quote to get stock status ahead of time, but with such a long lead time a note on the product page or at checkout would have been nice. On top of that, I requested a quote for the same item about a week after the sale just for the heck of it, to see what timing estimate I'd get that way. The quote said "Notes: Lead time is 2 weeks." I called in to get to the bottom of it and found out the quote was mistaken - the leadtime was still 5 weeks (so 6 weeks from the time of my sale).
According to UPS the order left their dock just shy of 4 weeks after the sale. That's 4 weeks late, 2 weeks early, or 1 week late depending on what version of info the customer got and depending on whether one believes month+ backordered status should be identified on the product page or at checkout (or only mentioned when the customer asks for it).
I wrote them about this in response to a "let us show you why we're better" email back on April 5th and haven't heard back, but then I viewed it more as a comment slip and wasn't necessarily expecting a response.
Everyone - even the best of companies - has issues sometimes where a series of improbable coincidences can't be avoided. Also, I've only ordered from them twice so that's a pretty small sample size. Many other people have had good things to say so I'd like to believe my experiences have been the exception to the rule. When my orders did arrive, both were packaged well and the contents were in great shape and working order (and were the correct contents). That's most important to me, so I would order from them again and give them a 3rd chance.
Even so, if it's really important your scope ships in 2 weeks I'd double-check, possibly by email or requesting a quote. Then I'd check again
It's either a clever marketing strategy or Rigol severely underestimated the demand.
Anybody tried to buy a Wee console when it first came out?
According to above experience.
In future, I will order from the Rigol's official site ,
if Tequipment.NET has no stock.
Neil
All my Rigol orders with Tequipment came from Rigol in Ohio .
I did check with Rigol and it was more expensive
and I needed to pay the shipping and same delivery time.
At this time the world supply is Low,
Why?
For the relative expensive product, they will just start to buy required parts after receiving your order, and then they have to assemble those parts...
I did experience what I thought was a problem with the 2202. After powering it up cold with channel 1 & 2 set at max sensitivity of 500uV/div, the DC balance takes about 10 minutes of warm-up to settle. (see attached screen shots) Performing a self cal did not correct the issue. I returned it to Rigol NA and they shipped another one again, with no questions asked. Sadly it exhibits the same behavior so I can only assume they all have this issue.
I haven't seen any posts about it so has anyone else noticed this?
Rigol will give their Agents some discounts. This is why Tequipment.net could offer free shipping. The discounts to the Agents could even be 40% of the list price I think.
TENEYES
Thanks for the tips. For this test there was nothing connected to the inputs. I tried terminating the inputs with 50 ohms and there was no difference but I think the noise @ this 200MHz bandwidth is quite good and I am satisfied with the 2202. It was the 4022 that bothered me a bit with 3.5mV noise. The 3 division thermal drift on channel 1 is annoying but If I need to use the 500uV range I just let it warm up for 10 minutes. The trigger level doesn't seem to have any effect on the thermal drift.
I may have missed this from all the discussion about how self calibration clears the trial counters: So, how does one calibrate a new scope yet preserve the counters?
--Van
@ marmad
I just wonder if the "better" brands i.e. Tek and HP exhibit thermal drift at max sensitivity settings? Maybe Dave can attest to this since he has reviewed them.