I recently purchased an SDS 1102X SPO and I am having problems connecting the oscilloscope to the PC through the 'USB Device (USBTMC)' connection port at the back of oscilloscope (below the LAN port).
The problem is that the PC "does not even see" a device connected through the USB. My OS is 'Windows 7 SP1' but I have tried it with a 'Windows 10' machine as well and run into the same issue. The firmware of the oscilloscope was up to date when I purchased it and I tried installing different versions (USB host works fine) of the firmware and repeat the same process and still having the same issue. I also tried with a different cable.
Your help is much appreciated, thank you.
I recently purchased an SDS 1102X SPO and I am having problems connecting the oscilloscope to the PC through the 'USB Device (USBTMC)' connection port at the back of oscilloscope (below the LAN port).
The problem is that the PC "does not even see" a device connected through the USB. My OS is 'Windows 7 SP1' but I have tried it with a 'Windows 10' machine as well and run into the same issue. The firmware of the oscilloscope was up to date when I purchased it and I tried installing different versions (USB host works fine) of the firmware and repeat the same process and still having the same issue. I also tried with a different cable.
Your help is much appreciated, thank you.Welcome to the forum.
For LAN and USB connectivity you need to install the NI VISA Runtime package, the instructions for which are in the EasyScope package on the CD. Within the NI package are dedicated drivers for each Siglent model.
Please find a small doc that I prepared to assist with problems like yours.
Let us know how you get on after studying the EasyScope instructions and the doc.
Thank you for your help. I get around this problem by connecting my scope through LAN, the USB, unfortunately, does not still work.
Hello!
I address to you with a problem.
Please help me, do not ignore my request.
I use the oscilloscope SDS1102CML + (Serial number: SDS10BA2162696).
Recently I found that on the website http://siglentamerica.com there was an update of the firmware for this oscilloscope.
I downloaded this firmware http://siglentamerica.com/gjjrj-xq.aspx?id=5074&tid=15
And now, after updating the firmware (from a flash drive, as written in the manual), the oscilloscope is not loaded. The Siglent logo appears and nothing happens.
In the document with the firmware file it is written that the first version was 6.01.01.08.
But in my device, the last digit of the firmware version was 13. The first digits, unfortunately, I did not remember.
I understand that I failed the oscilloscope. Maybe it was not worth it. I do not know what to do now.
Please help to revive the oscilloscope. I really hope for your help.
Sorry for my english, I'm using an translator.
Thanks for the quick response.
Unfortunately, nothing happens. I tried to hold Math button, quickly and repeatedly press. The loading is frozen on the Siglent logo.
Honestly, I tried to do it many times. Nothing happens. Once upon a time, there was a case that the oscilloscope hung in the measurement. I did this operation, as you advise and it worked. The program reset to factory settings.
But now it does not work. I'm afraid I ruined the firmware.
Thanks for the support.
I do not know who is the official representative of Siglent in my country.
The seller from whom I bought this oscilloscope will not help me. He is just a seller of the measuring instrument.
While I'm waiting for an answer from the distributor, I want to ask.
Perhaps, in these oscilloscopes there is a possibility to update the firmware via the RS232 port? Maybe there is some software for this purpose? Or through the terminal somehow to update the firmware?
I installed new version 2R7 on my SHS810. Very interesting picture I see on the screen after upgrading!
Input signal does from internal test generator of SHS810.
I'll be back to old version 2R3!
I installed new version 2R7 on my SHS810. Very interesting picture I see on the screen after upgrading!
Input signal does from internal test generator of SHS810.
I'll be back to old version 2R3!Yep, 2R7 has been pulled off the website it seems.
I noticed this newer version when installing new PCB's in a 806 that had been damaged.
When enquiring about 2R7 I was told they'd make it available .....I don't know if was a beta or not but it obviously hadn't been properly checked.
You and me both will be checking the replacement version.
Hi tautech! Could you please tell me about "new PCB's" for SHS800 devices? Is this hardware upgrade? How much cost of such upgrade?