After some weeks of use, my only wish is that a new firmware would fix the "Intensity Adjust" feature so that when you turn the knob the intensity would immediately adjust unless, of course, we are in some menu mode where it is used for selection.
...
I hope Siglent will put some attention to this small but important for user-friendly-UI detail.
In early firmware versions (only for the SDS2k back then) the "Intensity Adjust" knob did exactly that. Many users (me included) didn't like that, as this control is used a lot for selecting items and adjusting values in the menu system. Many of us inadvertently changed the trace intensity quite often. Especially people like me, who virtually never change the trace intensity, started to hate this feature. I certainly did not miss it, when it was gone at one point - but I never requested that. Quite the opposite.
When I noticed there are still people who expect to change the trace intensity at any time without digging into a menu, I sent the following note to Siglent:QuoteThe universal control knob is labeled “Intensity Adjust” on the front panel of the scopes, but the intensity can only be adjusted when the corresponding menu item on page 2 of the Display menu is selected. I for one like it this way, because I rarely ever adjust the intensity anyway, but some folks seem to consider it vital to have an intensity control immediately available all the time. Dave for instance uses it a lot whenever he’s looking at intensity graded waveforms. Maybe add another menu item to the Display menu where users can chose whether the permanent intensity adjustment is active or not.
This was the 4th of December in 2017. Quite obviously, this has not been implemented yet, but it is on Siglent's todo list and up to now, it has not been declined.
After some weeks of use, my only wish is that a new firmware would fix the "Intensity Adjust" feature so that when you turn the knob the intensity would immediately adjust unless, of course, we are in some menu mode where it is used for selection.
...
I hope Siglent will put some attention to this small but important for user-friendly-UI detail.
In early firmware versions (only for the SDS2k back then) the "Intensity Adjust" knob did exactly that. Many users (me included) didn't like that, as this control is used a lot for selecting items and adjusting values in the menu system. Many of us inadvertently changed the trace intensity quite often. Especially people like me, who virtually never change the trace intensity, started to hate this feature. I certainly did not miss it, when it was gone at one point - but I never requested that. Quite the opposite.
When I noticed there are still people who expect to change the trace intensity at any time without digging into a menu, I sent the following note to Siglent:QuoteThe universal control knob is labeled “Intensity Adjust” on the front panel of the scopes, but the intensity can only be adjusted when the corresponding menu item on page 2 of the Display menu is selected. I for one like it this way, because I rarely ever adjust the intensity anyway, but some folks seem to consider it vital to have an intensity control immediately available all the time. Dave for instance uses it a lot whenever he’s looking at intensity graded waveforms. Maybe add another menu item to the Display menu where users can chose whether the permanent intensity adjustment is active or not.
This was the 4th of December in 2017. Quite obviously, this has not been implemented yet, but it is on Siglent's todo list and up to now, it has not been declined.
I see. It certainly depends on user preference.
When I look at the current presentation of this knob the "Intensity Adjust" label seems most prominent but in reality it is mostly a selection knob as you point out.
A suggestion for future models would be to reserve and label this knob "Select" only and then perhaps introduce an "Intensity Adjust" button which can be used in combination for quick access.
...
When I look at the current presentation of this knob the "Intensity Adjust" label seems most prominent but in reality it is mostly a selection knob as you point out.
A suggestion for future models would be to reserve and label this knob "Select" only and then perhaps introduce an "Intensity Adjust" button which can be used in combination for quick access.
...
When I look at the current presentation of this knob the "Intensity Adjust" label seems most prominent but in reality it is mostly a selection knob as you point out.
A suggestion for future models would be to reserve and label this knob "Select" only and then perhaps introduce an "Intensity Adjust" button which can be used in combination for quick access.
Well, if Siglent ever sports an extra button near the "universal control knob" - this is what the "Intensity Control" actually is called among insiders - then I would strongly vote for a confirmation button (= Select), so that we don't accidentally change the current selection when pushing the encoder. Of course, we could safely push the encoder whenever we want to adjust the trace intensity instead.
I actually wished Siglent would do that - but that can only be wishful thinking for some future model of course. And then there's always a good chance they will refuse to change the function of the encoder push button "because they have always done it that way and customers are used to it and might prove unable to cope with a different UI philosophy". Oh, I wished Microsoft would have had similar concerns when they totally changed the user interface of their office package from version 2003 to 2007...
In any case, the instant trace intensity function of that knob is long history. I cannot even remember when it vanished, it's a long time for sure, maybe even with the first version of the SDS1202X-E already. That would be almost a year ago. On the SDS2000X however, the intensity control still works the way you want it - and drives me crazy well, not really...
Just posted my thoughts over on the SDS1202-E thread about the compensation issue.
Very disappointed in SIGLENT over this.
I guess they just don't care enough.
I liked their equipment enough and was thinking about getting a Sig DMM and function gen.
Think again!
I manged to brick my SPD3303X-E, I went into Easypower to upgrade via USB from firmware 1.01.01.02.03 to 1.01.01.02.05. I thought I had it running but it was stuck at 7%, - I did not select 'Firmware Mode', 'Normal Mode' was selected.
Anyway, it all hung, the windows program crashed, and I ended up power cycling the PSU, now I get nothing but all the front lights. Is there a way to get out of this or does it need to go back?
[EDIT] I just sent an email to info@siglent.com with same info as here.
Hi!
I have an oscilloscope one day after purchase. Siglent SDS 1202X-E.
Worked during the day and turned off the power button at night.
In the morning the button blinks, but when I press it it goes out and the oscilloscope does not turn on. Now it does not blink and the oscilloscope does not turn on.
Under the guarantee I can not send. I went through 9 circles of customs hell to transport the oscilloscope to my country. Now I can not even think of sending him back to the seller. Especially since I ripped off the warranty seal, hoping to find the malfunction myself.
Tell me where there can be a problem. What are the first steps I should take to find this malfunction.
Hi!
I have an oscilloscope one day after purchase. Siglent SDS 1202X-E.
Worked during the day and turned off the power button at night.
In the morning the button blinks, but when I press it it goes out and the oscilloscope does not turn on. Now it does not blink and the oscilloscope does not turn on.
Under the guarantee I can not send. I went through 9 circles of customs hell to transport the oscilloscope to my country. Now I can not even think of sending him back to the seller. Especially since I ripped off the warranty seal, hoping to find the malfunction myself.
Tell me where there can be a problem. What are the first steps I should take to find this malfunction.
Contact Siglent Hamburg to resolve this issue !
Quote from: frompmrHi!
I have an oscilloscope one day after purchase. Siglent SDS 1202X-E.
Worked during the day and turned off the power button at night.
In the morning the button blinks, but when I press it it goes out and the oscilloscope does not turn on. Now it does not blink and the oscilloscope does not turn on.
Under the guarantee I can not send. I went through 9 circles of customs hell to transport the oscilloscope to my country. Now I can not even think of sending him back to the seller. Especially since I ripped off the warranty seal, hoping to find the malfunction myself.
Tell me where there can be a problem. What are the first steps I should take to find this malfunction.Quote from: tautechContact Siglent Hamburg to resolve this issue !Hey. Thanks for the help.
I figured out what the problem is.
The power supply does not work in the oscilloscope.
I ripped off the seal and opened the oscilloscope.
On the terminals of the power supply connector that connects to the motherboard there are no voltages.
I began to look for a malfunction and came to the conclusion that the impulse transformer does not work. If other parts can be bought in the store, then such transformers are not sold, since each power unit has its own individual transformer.
I wrote in support of Siglent and explained to them the problem.
They said they would try to send me a power supply.
When they do this I do not know, but also do not know if they will send it to me at all.
Since they replied that they would try to send, not send out for sure.
I could take another power supply and convert it to this oscilloscope.
But in the power supply and on the motherboard there is no indication of pinout of the connector for voltages.
Therefore, I would like to ask for help. Can someone give me a pinout of the voltage in the power supply for this oscilloscope?
I asked them about it, but they did not say anything. Perhaps this is their secret.
You also asked for a link to the correspondence with the support of Siglent, but at the end of the letter they write that I have no right to disclose correspondence.
But in the power supply and on the motherboard there is no indication of pinout of the connector for voltages.
Therefore, I would like to ask for help. Can someone give me a pinout of the voltage in the power supply for this oscilloscope?
I asked them about it, but they did not say anything. Perhaps this is their secret.
Quote from: frompmrHi!
I have an oscilloscope one day after purchase. Siglent SDS 1202X-E.
Worked during the day and turned off the power button at night.
In the morning the button blinks, but when I press it it goes out and the oscilloscope does not turn on. Now it does not blink and the oscilloscope does not turn on.
Under the guarantee I can not send. I went through 9 circles of customs hell to transport the oscilloscope to my country. Now I can not even think of sending him back to the seller. Especially since I ripped off the warranty seal, hoping to find the malfunction myself.
Tell me where there can be a problem. What are the first steps I should take to find this malfunction.Quote from: tautechContact Siglent Hamburg to resolve this issue !Hey. Thanks for the help.
I figured out what the problem is.
The power supply does not work in the oscilloscope.
I ripped off the seal and opened the oscilloscope.
On the terminals of the power supply connector that connects to the motherboard there are no voltages.
I began to look for a malfunction and came to the conclusion that the impulse transformer does not work. If other parts can be bought in the store, then such transformers are not sold, since each power unit has its own individual transformer.
I wrote in support of Siglent and explained to them the problem.
They said they would try to send me a power supply.
When they do this I do not know, but also do not know if they will send it to me at all.
Since they replied that they would try to send, not send out for sure.
I could take another power supply and convert it to this oscilloscope.
But in the power supply and on the motherboard there is no indication of pinout of the connector for voltages.
Therefore, I would like to ask for help. Can someone give me a pinout of the voltage in the power supply for this oscilloscope?
I asked them about it, but they did not say anything. Perhaps this is their secret.
You also asked for a link to the correspondence with the support of Siglent, but at the end of the letter they write that I have no right to disclose correspondence.
Just wondering if there is any update on the new firmware for the SHS handheld scopes.
Last post form Siglent America (mid January) said about a couple of months?
Just wondering if there is any update on the new firmware for the SHS handheld scopes.
Last post form Siglent America (mid January) said about a couple of months?
About middle of May, we will release the SHS800/SHS1000 firmware.
From Tech support:
About middle of May, we will release the SHS800/SHS1000 firmware.
Hello,
I've just got a new Siglent SDS1104X-E, and as soon as I started the probe compensation I noticed a rather odd artifact. I've seen lots of other issues on the forum, but not this one:
I can't think of anything else for now. Hopefully I'm not just doing something daft!
Any thoughts appreciated...