I have a Siglent SDS1102CM oscilloscope but it has suddenly stopped working and now only ever displays its splash screen - anyone else ever seen this?
When I turn on the scope the buttons light up as usual and the fan runs. The splash screen appears and the buttons lights go out (except measure, run/stop, CH1 and CH2 lights on) but that's as far as it gets - the splash screen just stays there and pressing the buttons doesn't do anything. The scope first entered this mode when I pressed the horizontal time scale zoom button.
Anybody (SIGLENT?) know of a back door way to force a 'restore to factory defaults' - perhaps powering up with certain buttons pressed etc?
Chris.
[Edit] Just noted Andor's post from earlier in this thread where he reports the same thing. Andor, if you read this could you confirm that you managed to get your scope out of this lockup? And could you explain/confirm the steps I need to take. Cheers.
I have a Siglent SDS1102CM oscilloscope but it has suddenly stopped working and now only ever displays its splash screen - anyone else ever seen this?
When I turn on the scope the buttons light up as usual and the fan runs. The splash screen appears and the buttons lights go out (except measure, run/stop, CH1 and CH2 lights on) but that's as far as it gets - the splash screen just stays there and pressing the buttons doesn't do anything. The scope first entered this mode when I pressed the horizontal time scale zoom button.
Anybody (SIGLENT?) know of a back door way to force a 'restore to factory defaults' - perhaps powering up with certain buttons pressed etc?
Chris.
[Edit] Just noted Andor's post from earlier in this thread where he reports the same thing. Andor, if you read this could you confirm that you managed to get your scope out of this lockup? And could you explain/confirm the steps I need to take. Cheers.
The same thing happened to mine 3 days after I purchased it. 1202CML...but mine wouldn't even bring up a splash screen. Power on would cause the fan to start spinning, but no other lights or anything on the screen. I sent it back because I could not figure out how to make it work again (and frankly, it shouldn't have broken that way)...
-jbl
Anybody (SIGLENT?) know of a back door way to force a 'restore to factory defaults' - perhaps powering up with certain buttons pressed etc?
Anybody (SIGLENT?) know of a back door way to force a 'restore to factory defaults' - perhaps powering up with certain buttons pressed etc?
Well it seems there is indeed a back door mechanism to reload defaults - repeatedly press the math button whilst the scope is initialising does the trick nicely. Many thanks to Andor for helping me out with that . Perhaps Siglent will consider publishing this trick in their manual as it would appear there is a 'persistent' lock-up bug lurking in the firmware waiting to bite - no big deal if you now how to clear it but very worrying if you don't!.
Chris.
I will recommend that if we report some this kind of problem/bug etc things we also include model, FW and HW version information. Just becouse different versions are different.
Example earlier someone told freezing if push accidentally delayed using very slow horizontal speeds and then scope freeze. Least in FW version 5.01.02.22 there read pop up message "Function is not useable" and nothing happends.
Anybody (SIGLENT?) know of a back door way to force a 'restore to factory defaults' - perhaps powering up with certain buttons pressed etc?
Well it seems there is indeed a back door mechanism to reload defaults - repeatedly press the math button whilst the scope is initialising does the trick nicely. Many thanks to Andor for helping me out with that . Perhaps Siglent will consider publishing this trick in their manual as it would appear there is a 'persistent' lock-up bug lurking in the firmware waiting to bite - no big deal if you now how to clear it but very worrying if you don't!.
Chris.
I will recommend that if we report some this kind of problem/bug etc things we also include model, FW and HW version information. Just becouse different versions are different.
Example earlier someone told freezing if push accidentally delayed using very slow horizontal speeds and then scope freeze. Least in FW version 5.01.02.22 there read pop up message "Function is not useable" and nothing happends.
Speaking of versions, I and others have asked in multiple threads now about when the new firmware will be live on the Siglent website, would love some feedback from Siglent on what's going on there.
Speaking of versions, I and others have asked in multiple threads now about when the new firmware will be live on the Siglent website, would love some feedback from Siglent on what's going on there.
The 5.01.02.22 firmware is available here http://siglent.freeforums.org/new-fw-for-sds1000cml-and-cnl-t77.html it just hasn't made it onto their download page yet
Chris.
What's the deal with this version, is it actually finished or a pre-release beta or something? How did it get up there, from Siglent or a third party?
I too updated my SDS1072CML HW 11-62-3.3 SW 5.01.02.13 to 5.01.02.22 and the trigger status kept jumping between "Ready", "Armed", "Auto" while using auto trigger on slower timebases. Didn't like it at all so I've reverted to 5.01.02.13 but rf-loop told me there are some good changes and bugfixes, too.
Who knows what it is "Depth Recover" in the FACTORY submenu in SAVE/RECAL menu on a SIGLENT SDS 1102CML?
In the HELP menu there is nothing about it.
I do not think it is very nice to make a assumption that we are pretending!
Actually, it is not very nice that you pretend with your websites that you are Atten/Siglent. Which you aren't. You are just a reseller.
I do not think it is very nice to make a assumption that we are pretending!
Actually, it is not very nice that you pretend with your websites that you are Atten/Siglent. Which you aren't. You are just a reseller.
Hi,
Once again we do not pretend , we are a official distributor and web-shop please check :
http://www.siglent.eu/about-siglenteu-store
Please stop making wrongful assumptions if you have any questions contact me at : http://www.siglent.eu/contacts/
Siglent.eu
I do not think it is very nice to make a assumption that we are pretending!
Actually, it is not very nice that you pretend with your websites that you are Atten/Siglent. Which you aren't. You are just a reseller.
Hi,
Once again we do not pretend , we are a official distributor and web-shop please check :
http://www.siglent.eu/about-siglenteu-store
Please stop making wrongful assumptions if you have any questions contact me at : http://www.siglent.eu/contacts/
Siglent.eu
I do not think it is very nice to make a assumption that we are pretending!
Actually, it is not very nice that you pretend with your websites that you are Atten/Siglent. Which you aren't. You are just a reseller.
Hi,
Once again we do not pretend , we are a official distributor and web-shop please check :
http://www.siglent.eu/about-siglenteu-store
Please stop making wrongful assumptions if you have any questions contact me at : http://www.siglent.eu/contacts/
Siglent.eu
Either you are stupid or you pretend to be stupid. Neither of these alternatives really encourages to patronize your business.
I do not think it is very nice to make a assumption that we are pretending!
Actually, it is not very nice that you pretend with your websites that you are Atten/Siglent. Which you aren't. You are just a reseller.
Hi,
Once again we do not pretend , we are a official distributor and web-shop please check :
http://www.siglent.eu/about-siglenteu-store
Please stop making wrongful assumptions if you have any questions contact me at : http://www.siglent.eu/contacts/
Siglent.eu
Either you are stupid or you pretend to be stupid. Neither of these alternatives really encourages to patronize your business.
That website looks just like the typical scam in a computer security book.