Are you the Original Equipment Manufacturer of Owon?
I am a technical support engineer from Siglent, and so glad to offer effective technical support
I do have question for you: by comparing latest models with and without "long memory" i recognized that
these without long memory are using only 4 (dual) ADCs instead of 5 (dual) ADCs as on long-memory enabled models.
First of all, thank you for your attention and ask questions.
the following answer for your reference:
The long memory is an additional memory chip supports
I do have question for you: by comparing latest models with and without "long memory" i recognized that
these without long memory are using only 4 (dual) ADCs instead of 5 (dual) ADCs as on long-memory enabled models.
First of all, thank you for your attention and ask questions.
the following answer for your reference:
The long memory is an additional memory chip supports
Thanks for joining!
Great to see manufacturers getting involved directly with users at the forum level.
Do you have a name, or will more than one support staff potentially use this account?
Any comments will be highly appreciated.
QuoteAny comments will be highly appreciated.
I want to ask you something about the Siglent windows drivers... I have a Siglent SDG1020 AWG and a Siglent SDS1072CML oscilloscope, both with the same problem... The driver on the CD has a different hardware ID than the actual hardware ID of the equipment... And of course, because of this, Windows won't install those drivers... And even if I change the hardare IDs in the .inf file, the software won't see the equipment...
The scope and AWG works fine with the NI VISA drivers... but still the same problem... The Siglent software doesn't see anything connected on the USB...
The operating system of your computer is win7 64bit?
Thanks for joining!
Great to see manufacturers getting involved directly with users at the forum level.
Do you have a name, or will more than one support staff potentially use this account?
very pleased to join the forum ,we are a team.
I don't think it is a good idea to post all problem in a in-line single multi page forum, as it would so difficult to locate a specific support issue, especially when you may have 2 concurrent issues overlapping.
I would like to call upon Dave to consider opening an other forum section for manufacturer support topics and child forums for each manufacture, then each problem can be search individually, hopefully without doubling up of same or similar issues.I would appreciate if each and every Siglent team member attributing here would sign their individual post with their name or anonymous ID-number, because then it is possible to backtrack the previous posts in the thread and figure out what the particular Siglent-representative should know about the thread history. I guess each and every Siglent representative do not have the time or ability to read all the previous posts in this thread...
Thanks for joining!
Great to see manufacturers getting involved directly with users at the forum level.
Do you have a name, or will more than one support staff potentially use this account?
very pleased to join the forum ,we are a team.
I would appreciate if each and every Siglent team member attributing here would sign their individual post with their name or anonymous ID-number, because then it is possible to backtrack the previous posts in the thread and figure out what the particular Siglent-representative should know about the thread history. I guess each and every Siglent representative do not have the time or ability to read all the previous posts in this thread...
Siglent SHS806,
Is TrendPlot feature available only for multimiter inputs or it does work on scope inputs as well?
I am a technical support engineer from Siglent, and so glad to offer effective technical support
I do have question for you: by comparing latest models with and without "long memory" i recognized that
these without long memory are using only 4 (dual) ADCs instead of 5 (dual) ADCs as on long-memory enabled models.
I know how both works, and know that both ways have pros and cons:
4ADC + less interleave distortion due better ratio of clock jitter on non-dedicated FPGA clockout pins
vs. phase shit needs for 1GSs and amount of ADCs.
- higher gain distortion due overclocked ADC (125MHz instead of 100MHz on each channel)
+ costs (one less chip)
5ADC - more interleave distortion due worse ratio of clock jitter on non-dedicated FPGA clockout pins
vs. phase shit needs for 1GSs and amount of ADCs.
+ lower gain distortion due overclocked ADC (125MHz instead of 100MHz on each channel)
- costs (extra chip needed)
My question is actually why both ways? I mean if 5ADCs solution was working for years the change to 4ADCs can be
only price driven, no problem here to understand it, but when that's the way why only (i found it on 200MHz model,
so not the cheapest one) models without long memory are using 4ADCs?
Or maybe my pictures from models with long memory (here CA_M_110300 / SAT7.820.681K) are simply outdated ?
and Siglent is using everywhere 4ADCs (like on the pictures of CA_M_111000 / SAT7.820.681O with no long memory).
2.ADC
All the products did not use 4ADCs