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I tried with and without the two 1k resistors.
CTS might want to be pulled up?
Download "FT_prog" from the FTDI website, have a look at how things are configured (the FT232R has onboard EEPROM).It should be trivial to join TX & RX and use something like Hyperterminal to loopback - you may have flow control setup??
Did you buy the chip from a known source or eBay / AliExpress? There are dodgy fakes doing the rounds if I recall correctly.
You got fake chips.