Unfortunately being a work project I can't tell all or post any pictures, sorry about
The downside of a proprietary, private system is that you can't find much help for it in a forum, you have to actually know what you are doing.
The load is another fan but heavier than the original plastic fan on the motor which i think is upsetting the controller.
Taking off some plastic blades and replacing them with heavier metal ones sounds safe.
Apparently "bolting 2 together" has not helped as they load share and we get the same speed as before and the same power and infact it's like having only one motor I'm told. I'm the electronics geek around although we usually subcontract electronics design and manufacture but I help with general specifications and making sure we are all on the same page. As a company we are mechanical only really with basic electrical knowledge but for me being the "local anorak"
I guess we all have to trust that the mechanical know-how floating around your place is enough to keep this thing from turning into a bloodbath. Spinning a fan up to 12krpm is not a trivial thing. Even at a foot in diameter a 12krpm fan has tips moving at twice the speed of sound.
Available Start Current*: battery - big ones so for our purpose unlimited
Available Run Current*: as above
What? Are they just some big car batteries with impressive CCAs? Presumably they are lead-acid. Are they deep cycle? What do you need their service life to be? How are they recharged? Do you intended to run the fan while charging them? All of these factors (and more) are important.
Average Run Time**: no idea - as long as needed
Max Run Time** as above
Jesus Christ on a cracker. Do you mean you guys might run it all the way through a single work day, or similarly short period of time? Are you trying to run it for months on end? And
when it fails, what are the implications of it not running?
Final Shaft Speed: 10k-12kr/m we are currently getting around 9000rpm but I'm told we are looking towards 10000-11000
Why? Because that is what will provide the airflow you need with the current blades? Can those blades be run at those speeds? Saying you need a "10krpm fan" is like saying you need a "48 pin MCU", it's verging on meaningless unless you provide a whole bunch of context. (Same goes for the wattage rating frankly)
Starting Torque: no idea but the load turns freely
Well yeah, you can't put a brake on it if you want it to start. You mentioned you had troubled getting it started with the current motor. We need to know how much torque is required to start it. Easily tested with a torque wrench.
Static Load (y/n): not sure what that means but don't know
It just means whether or not the load demands on the motor change. Since we are apparently looking at a can, it would be a constant/static load.
I think what you really want is a fan. Places sell them, go buy one. You seem to be stuck on this avenue of tweaking this and that to boost your current system, and I think it's the wrong approach. Define the airflow characteristics you need the device to accomplish, then find a fan that meets them. My money is on it being faster and cheaper, and all the smart money is on it being a hell of a lot safer.