Finally! Hantek HDM3065 6.5 Digit DMM

[diodak]

The firmware version can be checked by pressing the button with the question mark symbol (on the left side of the screen) and then the button under the word "About". I was looking for this too

[ali_asadzadeh]

Does some one has thier direct sales email, it seems their service@hantek.com email is not responding!

[Algoma]

They barely respond to support requests on their EEdiscuss forum.  Though the login activity of the Hantek support accounts seem to indicate they are active, but rarely respond to even their own language parts of the board.

Contact info on their website shows both sales and service email as the same:

Qingdao Hantek
Tel：(0086)532-55678770 & 55678772 & 55678773
Technical E-mail：service@hantek.com
Service&Sale E-mail：service@hantek.com
Zip code：266114
Addr：#35 Building, No. 780 Baoyuan Road,High-tech Zone, Qingdao, Shandong, China 266114

So much potential in Hantek's products. But it seems like their Hardware, Firmware, Software, Sales and Support people all work without any real communications between any of them. Good hardware designs.. but the rest of the company seems functionally missing from the outside. 

[ali_asadzadeh]

For the HDM3065 use the file htdmm65_V2006(2208011137)_20220801_R.zip

Just extract the .up to an USB stick, plug it on the instrument and select the option [Shift]+Utility -> Test/Admin -> Firmware Update

Where did you find the update file?
I have a HDM3065B version, can this update be used?

[Microcheap]

I got the updates files directly from Hantek.

Mine is the HDM3065, but I would assume the fw update is the same for all the models.

[coromonadalix]

i wouldn't be so sure, they have different hardware in them

[ali_asadzadeh]

I got the updates files from directly from Hantek.

Do you have their contact email that they would respond?

[nboulikas]

Hello everyone! Newbie here, My HDM3055 arrived dead this morning after two months of waiting for the package. the leds on they keypad light up and i have a sin []gle green led on the main board [D20] - right on the edge of the twin capacitors where the transformer plugs  - can somebody help me to get it running i imagine it is something simple

[nboulikas]

Edit: I roasted the front panel without the battery in an oven at 220 deg C for 13 minutes and allowed to cool for 5 min with the oven door open. this reflowed the freescale chip and everything is working. I will make a warranty claim to get a new front panel eventually.

[mastershake]

well dont use that update. i did my brand new 65 i had an issue and the seller sent me this file i did not realize it was posted here till i did more research today and now its dead. the firmware was 1.01 so i decided to try the update now i have a paperweight. the firmware is now 0.00.00.00.00 etc and it does nothing

now i dont know what to do i get zero response. this is not good. i posted on their forum but it doesnt look like they ever respond. and all day today or night no email. this sucks i am not sure what to do now. it turns on and all the menus work but has no firmware. its all zeros and has the wrong hardware number now. i repeat do not use this file for the 3065. now im dead in the water tomm on my desk. my siglent i had died and i have not had a chance to fix it yet so now ill have to use a handheld until i can somehow get a new one. junk. i will now not buy hantek again im so upset at both the seller and the company. the seller should never be sending out a file unless they know it works. it came from amazon but of course a china seller. and its been to long to send it back for a refund or i def would.

[BillyO]

Looks like these are selling for more than the Siglent right now.  Does that sound about right?

[mastershake]

meh now that i see they never respond to tech support id never buy anything else from them. i have a paperweight now.

is there a way to make a backup firmware from someone's unit and send me the file. i may as well try it if thats possible at this point. im getting no where with hantek. email, forum, social media, even phone calls. nothing no response at all.

[Kleinstein]

Looks like these are selling for more than the Siglent right now.  Does that sound about right?

Given the small relays and likely SO8 case reference I would consider the HDM3065 about on par, maybe slightly better than the SDM3055, but not comparable to the SDM3065. The longer lead times to some meters can make the prices go up.

[GigaJoe]

i'm wonder about the noise ..
can  someone measure on lowest range with shorted input ?
ideally on  DC and AC input ... differ PLC

[maralb]

It seems there have been a major hardware change to the HDM3065 as the specificationsheet listed at eleshop.nl does not match anymore with the specifications currently listed on Hantek's website. Compare the burden voltage spec's for the DC current ranges for example. This also might explain the failed firmware update attempt mentioned earlier in this thread.

[mastershake]

It seems there have been a major hardware change to the HDM3065 as the specificationsheet listed at eleshop.nl does not match anymore with the specifications currently listed on Hantek's website. Compare the burden voltage spec's for the DC current ranges for example. This also might explain the failed firmware update attempt mentioned earlier in this thread.

wow that would be a bummer for those of us who have the unit and are having issues with them. they should offer to either replace or upgrade for those who are having an issue with their unit or those who have a paper weight if this is the cause. im hoping its a firmware update and not a whole new re work of the unit. im still waiting on an official response.

[maralb]

I am looking around for a new 6.5 digit Bench Multimeter and I do like the appearance of the Hantek HDM 3065. But support seems to be non-existant and from Hantek I get the same feeling as I get from UNI-T: they do make some nice equipment every now & then but in the end it will be a surprise what you are going to get.

[BillyO]

Right now I see I can get the HDM3065 for $903 Canadian shipped or the Siglent SDM3065 for $1006 shipped from a local service center.  Given the fact that the Siglent is a better meter, and they actually have a warranty, service and support that mean something, and a service center right here in Canada I think I would be an real fool to buy the Hantek.

If you buy the Hantek, you are pretty much on your own.  Not too bad if you only spend $200, but a bit of a kick in the ass if you spend $900.  I honestly wouldn't waste my time and money on the HDM3065.

[Kleinstein]

The specs shown in the ELshop.nl  look more similar to a 5.5 digit meter like the SDM3055 - so does the hardware side with high Z only up to 1 V and the 2.5 V ref in a plastic case.  I don't see a major upgrade  - maybe only more realistic specs.

[Mortymore]

Right now I see I can get the HDM3065 for $903 Canadian shipped or the Siglent SDM3065 for $1006 shipped from a local service center.  Given the fact that the Siglent is a better meter, and they actually have a warranty, service and support that mean something, and a service center right here in Canada I think I would be an real fool to buy the Hantek.

If you buy the Hantek, you are pretty much on your own.  Not too bad if you only spend $200, but a bit of a kick in the ass if you spend $900.  I honestly wouldn't waste my time and money on the HDM3065.

In Eleshop.nl $200 is roughly the difference between the Hantek with LAN (€1028.50) and the Siglent (€833.69)

[BillyO]

In Eleshop.nl $200 is roughly the difference between the Hantek with LAN (€1028.50) and the Siglent (€833.69)

Wow, that is insane.

[Veteran68]

There's no way in hell I'd pay that for a Hantek over a SDM3065X.

[rsjsouza]

Funny how roughly three years ago the price of the Hantek was about half. At $1k +, I wouldn't even put it in the map of choices.

[maralb]

Without a LAN connection the Hantek HDM3065 is listed for €847 at Eleshop and puts it pricewise about on par with Siglents SDM3065. But the Siglent has a better Voltage Reference and very important in my opinion better support. From the other Chinese manufacturer Rigols' DM3068 is a competitor too if you can get past its display. It is listed for about €820 with LAN and GPIB connections.... But I am personally also not very convinced about Rigols support and their drive to improve their products.

[MLNL Laboratory]

Right now I see I can get the HDM3065 for $903 Canadian shipped or the Siglent SDM3065 for $1006 shipped from a local service center.  Given the fact that the Siglent is a better meter, and they actually have a warranty, service and support that mean something, and a service center right here in Canada I think I would be an real fool to buy the Hantek.

If you buy the Hantek, you are pretty much on your own.  Not too bad if you only spend $200, but a bit of a kick in the ass if you spend $900.  I honestly wouldn't waste my time and money on the HDM3065.

I have a Siglent power supply and dual trace oscilloscope. I have had no problems with getting responses to inquiries from Siglent. Hantek on the other hand.. I have issues with the 1833C LCR, and response from the company has been zilch. I won't be a repeat customer with Hantek.

-Mark KC3PKK-