About the problem in the new firmware with UltraAcquire mode Rigol AI bot :
Hello, based on the available information, the UltraAcquire mode of the DHO800 series oscilloscope is one of its core features, supporting waveform capture rates of up to 1,000,000 wfms/s. If you are experiencing issues with the UltraAcquire mode in the latest firmware version 1.05, it is recommended that you take the following steps:
Check Settings:
Ensure the oscilloscope is set to single-channel mode.
Set the horizontal time base to 50 ns.
Input a 10 MHz sine wave signal with an amplitude of 4 div.
Ensure other settings are at their default values.
Firmware Version Confirmation:
Check if the current firmware version is correctly installed.
If there are issues with the firmware version, it is advisable to re-download and install the latest version.
Contact Technical Support:
If the problem persists, it is recommended to contact RIGOL technical support through the following methods:
Visit the RIGOL international website at
https://int.rigol.com/.
Alternatively, submit your issue via the Get a Quote page.
Note: AI responses are for reference only. For further assistance, please contact RIGOL customer service.