I just stumbled across an excessively high generator amplitude in my Magnova.
Thanks a lot for the report!
What you’re seeing is an issue that is already known internally at Batronix - although it definitely shouldn’t have made it into shipped units. We believed we had caught all affected generators before delivery, but since you’re seeing this behavior, it’s clear that some from that batch slipped through. The root cause is a calibration issue - more on that below.
- We can send you a replacement generator module that you can swap yourself
- You can send in the complete Magnova (or just the generator module), and we’ll fix it here
- In principle, you could also recalibrate your unit yourself, but that would require us to prepare a firmware update with that capability. In practice, it may be faster to simply replace the module. We can provide a free DHL shipping label to cover the return costs.
We’ll take another close look at this issue to better understand whether additional units might be affected. If so, we’ll make sure to inform all affected customers. If more units are affected, we will provide a solution, potentially via a firmware update, to make it easier for customers to resolve the issue.
Background: After improving our internal generator calibration software a few weeks ago, we introduced a bug in the calibration process. Under certain conditions, this could cause a calibration value to be set completely incorrectly during the final fine-tuning step - after all earlier tests had passed.
We believed we had identified and fixed this in time before any affected units were shipped. Since you’ve now encountered this behavior, it appears that at least one (and possibly more) generator modules from that calibration batch did make it into the field. That shouldn’t have happened - we sincerely apologize for that.
Why it behaves differently during a sweep: The parameter in question is an amplitude correction factor used to compensate for the natural low-pass behavior of the output stage. During a frequency sweep, this correction is not applied, because the amplitude adjustment cannot be changed dynamically while the signal is being generated. As a result, the sweep amplitude appears normal.
Under normal conditions, this correction is relatively small. Due to the bug, however, it was set far too high, which explains the strong amplitude increase at higher frequencies.
If anyone wants to check their Magnova generator, here’s a simple test:
1. Connect the generator output to (for example) analog channel 1 using a 50 Ω BNC cable
2. Enable 50 Ω termination on the input
3. Generate a 100 mVpp sine wave at 1 MHz and measure the amplitude
4. Increase the frequency to 50 MHz and measure again
The amplitude should not increase.
If anyone else is seeing this behavior, please reach out to us directly.
Again, apologies for the trouble - this should not have made it out into the field. We’ll get this sorted as quickly as possible.