I have eight of these batteries, six in my RV and two powering a UPS, purchased about 4 years ago. I haven't had any issues, yet, but all these revelations are rather sickening given the price I paid. I need to do some serious testing when the weather gets warmer here in the northeast US.
Battleborn's warranty service is apparently very risky from a cost perspective, according to this RV'er who had a bunch of failed BB batteries:
http://grandadventure.tv/2026/01/28/ep-448-battle-born-battery-failure-warranty-reality-check-rv-lifepo4-lithium-batteries/TLDW: Once BB approved a return RMA, he would need to prepay a return shipping fee of $235, which would be refunded only if they determine it was their fault. PLUS he would also be charged a $300 labor fee if they determine it wasn't their fault. Per battery. And of course there's also the outgoing shipping cost, which is sunk in any case.
Given how BB has handled the PR on this so far, I don't think there's any chance they would admit fault.
The printed warranty that came with my batteries doesn't mention any of the extra fees. The guy in the video decided to throw his batteries away (properly), and replace them all with another manufacturer for not much more cost than ONE rejected warranty claim. Sounds like a good option to me.