building scopes with a glossy screen as insane and evidently not guided by engineering and rationality
Funny, I was just setting up a bunch of new cubicles today and spent the back half of the day (and will spend a decent part of tomorrow) dealing with a crisis caused by matte screens. The entire group of cubicles had to be rotated 90 degrees and this was a Big Deal for reasons you can imagine. None of it would have been necessary with glossy screens. We know because we had a few.
The engineering tradeoff is that matte screens blur the reflection while glossy screens don't. A matte screen does a brilliant job of hiding point lights compared to a glossy screen, at the cost of becoming irredeemably hopeless if you put it opposite a big bright window, which it will smudge over everything no matter how you angle it. A glossy screen just needs something dark and relatively bland to point at, while a matte screen needs the entire hemisphere behind it to be dark enough. Matte screens are like training wheels on a bike: they make easy things easier and hard things harder.
This is why phones are glossy: the sun is bright, the benefit of excluding it from the reflection rather than smearing it over the reflection is huge, and most people can figure it out. Even if they aren't self-declared rational pragmatic realists.