Mike and others with NO first hand use have prattled on and attacked the product and Dave's thoughts and actions and repeated those sentiments and statements in multiple posts. Some of these comments made seem to be more about whipping up a storm than looking for a solution.
While certainly not perfect Dave deserves the decency of some time with his family for a start then some time to go back to the manufacturer to sort out some of the issues then let us know what they have found and a path forward to improve the meter.
Mike and others with NO first hand use have prattled on and attacked the product and Dave's thoughts and actions and repeated those sentiments and statements in multiple posts. Some of these comments made seem to be more about whipping up a storm than looking for a solution.
While certainly not perfect Dave deserves the decency of some time with his family for a start then some time to go back to the manufacturer to sort out some of the issues then let us know what they have found and a path forward to improve the meter.
Sorry to intervene, but you are either unique among people or just biased in this case. People are not thinking of the Amazon delivery men/women's families when Christmas approaches nor will they investigate why it takes time for a reseller to solve their issues - thinking they must be on vacation. Maybe not the case here, but not sure where the line is drawn between customers and enthusiasts.
I felt bad about dragging the hotel manager out from a family outing on the 24th of December - but not my fault if there is only one hotel manager who also managed to lock me out of my room. Again, not the case here, but I think there should be a distinction between expectations and sentiments.
While I'm sure it will be [somehow] settled, it seems like a s*storm from both sides, without even a single quote from Dave. Not sure where all this rage is coming from or going to...
I guess polarized opinions means a successful product or campaign, regardless of the results.
As I mentioned in another thread, this is most probably coming from the unrealistic and unfulfilled expectation (=frustration) of a "close to perfection" product that had an unparalleled transparent development process. It is a new product and issues like these are bound to happen.
If you find issues like that, you start wondering, what else the firmware the guys will probably have messed up.
Mike and others with NO first hand use have prattled on and attacked the product and Dave's thoughts and actions and repeated those sentiments and statements in multiple posts. Some of these comments made seem to be more about whipping up a storm than looking for a solution.
While certainly not perfect Dave deserves the decency of some time with his family for a start then some time to go back to the manufacturer to sort out some of the issues then let us know what they have found and a path forward to improve the meter.
Sorry to intervene, but you are either unique among people or just biased in this case. People are not thinking of the Amazon delivery men/women's families when Christmas approaches nor will they investigate why it takes time for a reseller to solve their issues - thinking they must be on vacation. Maybe not the case here, but not sure where the line is drawn between customers and enthusiasts.
I felt bad about dragging the hotel manager out from a family outing on the 24th of December - but not my fault if there is only one hotel manager who also managed to lock me out of my room. Again, not the case here, but I think there should be a distinction between expectations and sentiments.
While I'm sure it will be [somehow] settled, it seems like a s*storm from both sides, without even a single quote from Dave. Not sure where all this rage is coming from or going to...
I guess polarized opinions means a successful product or campaign, regardless of the results.
You need to remember this is a Kickstarter. It is very different to buying a finished product from Amazon, or paying a hotel for accommodation.
You need to remember this is a Kickstarter. It is very different to buying a finished product from Amazon, or paying a hotel for accommodation.
As I mentioned in another thread, this is most probably coming from the unrealistic and unfulfilled expectation (=frustration) of a "close to perfection" product that had an unparalleled transparent development process. It is a new product and issues like these are bound to happen.
Yes of course. But I saw enough of Daves reviews to be able to imagine what he would have said about the meter.
What I am wondering about, is that the felt majority of posts is about the ohm autoranging speed and other cosmetic deficiencies. Wtf? This is the smallest of the problems the meter has and I don't get why everybody seems so excited about this problem.
As long as there aren't any underlying hardware issues, hopefully things will get fixed in due course.
You need to remember this is a Kickstarter. It is very different to buying a finished product from Amazon, or paying a hotel for accommodation.It's not reasonable to compare with typical Kickstarters - it's a product designed and manufactured by an experienced test equipment company, with significant input from someone with considerable expertise in the field. The KS wasn't started until it was pretty much ready to go.
I'm pretty sure its manufactured and assembled in South Korea. Can anyone confirm this?
Loosy goosy range switch:
https://youtu.be/7E2Pjcogrho?t=5m28s
And that was April 2017, kinda disappointing it didn't 'get worked on'.
Loosy goosy range switch:
https://youtu.be/7E2Pjcogrho?t=5m28s
And that was April 2017, kinda disappointing it didn't 'get worked on'.
What I am wondering about, is that the felt majority of posts is about the ohm autoranging speed and other cosmetic deficiencies.
What I am wondering about, is that the felt majority of posts is about the ohm autoranging speed and other cosmetic deficiencies.
Autoranging speed is not a cosmetic problem (for those who actually use the meter). Same for beeper, etc, these are significant usability flaws. At least for me. I think most people underrate comfort and productivity of tools. I'm glad you consider this a "minor annoyance". But there are other opinions on this.
It did.
That video is from April 2016, not 2017, see the date code on the back, that video wasn't released until much later. It was the first prototype that used a PIC24 processor. It was not the final range switch.
We have had no problems with the range switch since then. I'm surprised to hear about any issues to do with the range switch.
What I am wondering about, is that the felt majority of posts is about the ohm autoranging speed and other cosmetic deficiencies.
Autoranging speed is not a cosmetic problem (for those who actually use the meter). Same for beeper, etc, these are significant usability flaws. At least for me. I think most people underrate comfort and productivity of tools. I'm glad you consider this a "minor annoyance". But there are other opinions on this.Alright, we get it.
No need to post on this subject any more until Dave officially says "fixed/not fixable".
Loosy goosy range switch:
https://youtu.be/7E2Pjcogrho?t=5m28s
And that was April 2017, kinda disappointing it didn't 'get worked on'.
It did.
That video is from April 2016, not 2017, see the date code on the back, that video wasn't released until much later. It was the first prototype that used a PIC24 processor. It was not the final range switch.
We have had no problems with the range switch since then. I'm surprised to hear about any issues to do with the range switch.
It did.
That video is from April 2016, not 2017, see the date code on the back, that video wasn't released until much later. It was the first prototype that used a PIC24 processor. It was not the final range switch.
We have had no problems with the range switch since then. I'm surprised to hear about any issues to do with the range switch.
From the video it is hard to compare. But here is a video of my range switch dancing:
At the risk of being censored, we did discuss problems with the switch. I wonder with it now being intermittent if they did not reduce the spring pressure.
At the risk of being censored, we did discuss problems with the switch. I wonder with it now being intermittent if they did not reduce the spring pressure.
Joe, I am not censoring anyone. I didn't want people constantly discussing stuff in the thread that is only for reporting and confirming issues.
Having an "issues" thread that's a 30 page long discussion kinda make it hard to find the issues for all involved...
I hope you can understand that.
And yes we improved the switch wear issue after you reported it, but the pre-production units that came after that were fine, and we have never had this "wobble" or intermittent contact issue. Not even the first "wobbly" prototype back in April 2016 had intermittent contacts. This seems to be a new issue.
"We have had no problems with the range switch since then.
I assume you pulled my post when you bold texted me. Maybe you have a different definition of censorship. Really no matter. I certainly understand that it is your site and you are free to do as you wish with it.
On the switch, I just wanted to be clear that your commentQuote"We have had no problems with the range switch since then.was not entirely true. I will say that I never saw the wobble on the prototype. If people watch the video where I had repaired it, I ran it outside the case. The rotating spring contact holder what held in place by its locking barbs where it fits through the board. Even then I don't think it was intermittent. This is why I wonder if they had loosened the tension maybe to help reduce the wear. If so, maybe they went too far with it. Hard to say but it would be easy enough to compare them at some point. With you unboxing a fair number of them to test, I would think if there was a major problem you would have come across it.