Okay, let's go over the moment of correctly installing Python and its modules; if at least one of the modules is not installed,
the script will not be executed at all, but we see that it is launched.
Here is the sequence I followed (according to your instructions):
1) installed firmware version 1.3.2.2
2) python rigol_kg2.py –i xx.xx.xx.xx
3) python rigol_kg2.py –r xx.xx.xx.xx (we get an error, but the key file is being created)
4) python rigol_kg2.py xx.xx.xx.xx
5) flash again firmware version 1.3.2.2
6) python rigol_kg2.py –i xx.xx.xx.xx
7) python rigol_kg2.py xx.xx.xx.xx
Is everything right?
Not exactly, and as i suspected, YOU'RE SKIPPING STEPS,
You've basically taken what i instructed and SUMMARIZED IT. don't do that.
i we are going to help you, you have to follow the steps EXPLICITLY !! You already have a problem , skipping introduces more problems.
RE This
let's go over the moment of correctly installing Python and its modules; if at least one of the modules is not installed,
the script will not be executed at all, but we see that it is launched.
and.. No mention of what options you selected upon install python, You just SKIPPED to the part of installing the modules
Also, you didn't answer my question about zoom (i will therefore no longer ask, it will be upon you to ask if you want it now)
Now you stated 7 steps, Mate in the PDF there are like 22 steps i think
but let's jump to step 3 in your list
3) python rigol_kg2.py –r xx.xx.xx.xx (we get an error, but the key file is being created)
OK, so if you got an error while creating the priv.pem why did you proceed ?
but also, we didnt' get a screenshot to show any of this
Now re this
4) python rigol_kg2.py xx.xx.xx.xx
You said that you ran -r
then you ran the script
HOWEVER IN YOUR SCREENSHOT IT IS CLEARLY SEEN THAT YOU RAN
-r then
-r
then the error happened
so like i said.... Start it all over again, Follow those instructions that i gave you.
Give us the screenshots, Each and everyone in a separate comment. I know it's a pain, but it will help immensely and will get your scope
licensed correctly, ARE YOU ABLE TO DO THAT ?
I want to help you, but at times you're being vague and not precise.
so far i've activated 7 people, its unlikely that your scope is different to their one
and another 3 or 4 people have just done it on their own without a problem, we only had 1 complaint , and that was valid
and that was that i forgot to include the step with the modules in the pdf, i've corrected this
so..
we know the script works
we know the PDF works
we know our scopes are the same
the only 2 things that are variables are..
You... and Your computer
Are you able to try the process on another computer by any chance ?