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#1475 Reply
Posted by
mairo
on 08 Dec, 2019 12:41
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Does any one know if the two Neoden eBay accounts - 'neoden' and 'neodentech' are both legit> I think I have seen the 'neoden' account from before, but now there seems to be also a 'neodentech'...
Thanks
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#1476 Reply
Posted by
pete_flex
on 13 Dec, 2019 11:41
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Does anyone have NeoDen's stated part placement accuracy? is it around 80 microns?
I have the X/Y positioning as 5 microns just don't see a placement figure. thanks
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#1477 Reply
Posted by
GerardG
on 16 Dec, 2019 08:36
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Hello Pete_flex,
Positioning resolution is not exactly what you need.
XY-repeatability +/-0,02mm
We place 0402 with the machine during demonstration. And show the result under the microscope.
0201 is also possible when fine tuning the placement and pickup height.
Regards,
Gerard
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#1478 Reply
Posted by
cschew
on 17 Jan, 2020 07:21
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Need advice to solve the below problem:
Neoden 4 shown Attention message: Photography failed! try again.
Thank you
CS Chew
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#1479 Reply
Posted by
luiHS
on 05 Feb, 2020 00:21
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Need advice to solve the below problem:
Neoden 4 shown Attention message: Photography failed! try again.
Thank you
CS Chew
I am having the same problem, and that is a failure of the camera or the cable that connects to the camera. I am waiting for a camera replacement to be sent to me from China on the 9th.
The complicated thing is to access the camera to replace it, you have to remove all the feeders on that side, and move the rail that hides 3 screws.
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#1480 Reply
Posted by
GerardG
on 05 Feb, 2020 08:13
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Hello LuiHS,
We have spare parts stock for N4 ,IN6 and S1 in the Netherlands.
If under warranty we could have sent it to you.
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#1481 Reply
Posted by
luiHS
on 05 Feb, 2020 11:24
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Hello LuiHS,
We have spare parts stock for N4 ,IN6 and S1 in the Netherlands.
If under warranty we could have sent it to you.
Hello.
Yes, my Neoden4 is under warranty.
How can I get the camera and the cable?
Can you provide complete instructions or a video where I see exactly how to replace the camera? The document I have does not show it in detail, it only reaches the step of removing the 3 screws from the photo.
regards
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#1482 Reply
Posted by
tboicey
on 05 Feb, 2020 18:20
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#1483 Reply
Posted by
jdrexler
on 08 May, 2020 11:23
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Hi guys,
do you have please someone experience, how to solve following vision problem?
We have problem with vision recognition of following chip (image attached). We also tried increase light, but still Neoden doesn't see this type of smd parts..
Others are working fine.. Do you know, how can we fix it?
Thank you
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#1484 Reply
Posted by
MR
on 09 May, 2020 23:18
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I don't have a neoden but...
How about cleaning the dirty nozzle and adjusting the camera settings (contrast, brightness) contrast up / brightness down.
You need to remove all the dust from the picture for the optical recognition...
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#1485 Reply
Posted by
nisma
on 10 May, 2020 11:43
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I suppose the Problem is the inner circle from nozzle. The intensity is similar as the component. Four additional TH LEDs at the correct angle should resolve the problem. For that component just one single led is probably enough but four for not influencing negatively other component recognitions.
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#1486 Reply
Posted by
jdrexler
on 10 May, 2020 17:55
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Hello,
thank you for help. Additional side LED light solve it and vision recognized it correctly. We will try develop some extra light for this type of components.
Thank you,
Jan
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#1487 Reply
Posted by
itdontgo
on 17 May, 2020 12:02
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We had this. The positioning of the cable meant that it would hit something every time it started up. Eventually, it cut through some of the conductors inside it.
I asked them for a replacement then realised what a massive pain it would be to swap it as it's connected to an internal USB. They said you could just plug it in to an external USB on the machine but instead I just soldered the broken wires back together and relocated the cable. It's never been any trouble since.
There was another annoying problem where the end stop photo sensor was misaligned and the x-axis used to crash into the end.
These two problem spoilt was is otherwise a really good and reliable little machine. Since I fixed them it's been great.
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#1488 Reply
Posted by
tony-tid
on 07 Jul, 2020 08:31
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Hello guys,
Can someone send me the latest update for NeoDen4?
I have some issues and I hope this update to fix them.
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#1489 Reply
Posted by
GerardG
on 08 Jul, 2020 14:21
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Hello @tony-tid
What problem do you have and what is your current software version?
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#1490 Reply
Posted by
tony-tid
on 09 Jul, 2020 07:35
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Hello GerardG
My current version is the oldest one: 4.1.2 B3 ( the machine came with that version )
I have some problems from long time ago but still can't fix them.
1. It's hard to set the Fid. points.
- when I set the fid points, the head is moved close to them( thats ok not really big problem ),but sometimes not "see" them, so choose other more circular point.
- when the FIDs are set ( by hand or automaticaly ) the head pick the element but place it in coordinates for the machine, not the PCB.
///
ex 1 When the machine head goes close to the fid : the head is moved close to the fid points I choose them by hand ( cuz I use header vias ), the head pick the element and place it to this coordinates but not in the PCB area - in the machine area.
ex 2 When the machine head doesnt go close to the fid: The head goes somewhere around the machine area, so I move it to the fid points. Everything else is perfect.
2. The nozzle don't pick the element, but goes to the PCB and do the "place" move.
3. Sometimes while PNP, start to initialize the XY coordinates.
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#1491 Reply
Posted by
GerardG
on 10 Jul, 2020 06:47
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Hello Tony,
Looks like a coordinate problem.
You have a stable software version. I will PM you on this.
Best regards,
Gerard
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#1492 Reply
Posted by
luiHS
on 20 Jul, 2020 15:21
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Hi.
I am having trouble with the cameras. It started with intermittent failures in one of the cameras, turning the machine on and off again worked for a while and randomly failed again.
Yesterday the thing was worse, because when starting the machine it gave a new error, and this time the two cameras failed. This message is given when starting Windows XP, and although it continues, the error is no longer resolved by turning the machine off and on.
The camera that was initially failing has already been replaced, so it seems that it is not a problem of the cameras, I think it may be a problem of corrupted software drivers or hardware failure of the motherboard.
Neoden gives me instructions to reinstall the camera drivers, first by running the KYSYSProtectApp program, and then reinstalling drivers.
Has anyone else had these problems, were they reinstalled by reinstalling the drivers or is it a hardware problem and requires replacing the motherboard?
Regards
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#1493 Reply
Posted by
GerardG
on 21 Jul, 2020 07:23
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Hello @luiHS,
I had the same problem on another machine.
Reinstalling the driver did the trick.
Also when placing the new camera, you need to guide the cable along the same path it has been before.
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#1494 Reply
Posted by
atarasii
on 04 Aug, 2020 08:23
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The function "Angle correction of up-looking camera" is not included in the user manual. What is it for? How to use it?
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#1495 Reply
Posted by
GerardG
on 04 Aug, 2020 09:56
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The uplooking camera, on the right of the machine, always has a very small rotation.
When all components seem to have the same rotation, then you can change this value to compensate.
As it is set in the factory you would never need to correct it, only when you change something to the camera.
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#1496 Reply
Posted by
atarasii
on 04 Aug, 2020 17:39
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You write about setting - Upward photograph angle. There are no questions about her.
I am interested in the bottom line - Angle correction of up-looking camera. What is this parameter for?
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#1497 Reply
Posted by
GerardG
on 05 Aug, 2020 13:00
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The bottom line is a tool to determine the angle that can be filled in the top field.
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#1498 Reply
Posted by
luiHS
on 11 Aug, 2020 09:22
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#1499 Reply
Posted by
GerardG
on 11 Aug, 2020 14:16
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Hello luiHS,
I have a video about it.
Will PM you.