I've watched Mike's video several times and I am not sold on his solution (no offense Mike). I just can't comprehend how lens position would be the cause of a gradually apearing gradient.
I got my camera a few days ago. I agree the gradient issues basically ruins the device.
I opened my camera at work today, did some experiments, even cracked the glue free of the lens housing. My imager was free of any residue at all. I attempted to reposition the lens which made no appreciable difference. I tried all different ways to prove it was a thermal issue. I simply couldn't make a difference in the gradient. I also may have destroyed the sensor because I think the lens housing pushed some bond wires together and now I have a black image output. I have to get under a microscope and look, might need to just bump them free of each other. I hope. Otherwise it's $200 in the garbage.
I was not seeing a lot of unhappy posts on Facebook regarding the gradient issue which surprised me (remember they did not delete my question regarding such) so the user base appears unaware of a problem. From pictures shown here, it would appear to be obvious BUT I wonder......
I would be willing to try that if they would ship the damn thermal module to EU...
I would be willing to try that if they would ship the damn thermal module to EU...Maybe there are also other reasons than ITAR limitations?
EUR-Lex Access to European Union law
In the case of our country when normal person not company fill such complain form, than wait I'm not sure 30 days I guess, than if the problem is not resolved and make lawsuit in the court than when unsolved and not repaired issue was found within 6 months than in the case of court lawsuit manufacturer have to proove that there is no issue at all, while after 6 moonths customer have to proove it which in the case of modern technology can extremelly difficult and probably one had to pay for expert in this area.
I didn't gone througth court with such issues, but in many cases one email and official letter is fine, while company lawyers knows that one can make lawsuit vs them if they dismiss official document (not email).
So, talki that something will be done sometime by Seek Thermal maybe also simply game for time... to pass this 6 month pwriod-but ok I'm not a lawyer so in the case of broken thermal device maybe layers offize could help in US...
There is also another issue with Seek Thermal-for me is not acceptable there is no even end user manual available, which as I know is required in EU - I'm not usr ehot it looks like in US, so maybe if someone destroyed this device becouse of tried somehow "tune" this device to avoid this gradient, maybe there is a chance even without any lawsuits that will get his money back, because of there is NO SEEK THERMAL USER MANUAL available
If they ship from the US to the EU, then it's a personal import and not subject to EU consumer law
I've watched Mike's video several times and I am not sold on his solution (no offense Mike). I just can't comprehend how lens position would be the cause of a gradually apearing gradient.Could be change in temp of the lens housing (relative to the sensor and/or lens)?
The fact the lens was glued and I had no way to accurately hold & adjust everything meant it was difficult to conclusively prove anything - having to manually hold things may also have contributed some thermal effects.
It is possible that the temp was different between my original "before" and "after" results, though I did leave it off for a while to stabilise after I'd been handling stuff.
Must remember to try the lens form the Audi camera on it some time.
There is also another issue with Seek Thermal-for me is not acceptable there is no even end user manual available, which as I know is required in EU
Mike, how does your unit perform with real use now that you've made the modifications? im interested in the quality of the pictures and video.
Mike, how does your unit perform with real use now that you've made the modifications? im interested in the quality of the pictures and video.As the lens holder is no longer stuck down it can't really be used at the moment!
Something that might be interesting to try is heating/cooling the lens holder.
How often does it calibrate in normal operation?
I don't have a working cellphone (mine is CyanogenMod 11, which doesn't work with Seek) -- so I'm trying it with the computer USB connection...